@cernucci please can you respond to my numerous messages regarding a return. I’ve also used your customer care portal on several occasions with no response
@_harryduncan@pollen@MartinSLewis I’ve been waiting since May for £450 due to an event they cancelled. Call your bank and explain to them, they may give your money back and contact pollen direct as they will have more authority then you and I
@MayaJama#clingclingweekender in Barcelona. flights and hotel booked, non refundable, now, 5 weeks before the event, the dates and location change! Poor poor planning!