@airindia Flight AI 687 for September 26, 2023 scheduled to depart at 4 PM. Pathetic customer experience currently going on the Mumbai Airport terminal.
3PM: Delay the flight to 6 PM instead of scheduled departure of 4 PM
6 PM: onboard all passengers on the aircraft @airindia
Air India flight AI 687 passengers still waiting and stranded at Mumbai airport. Flight scheduled to depart at 4 pm today, delayed three times, now scheduled at 11 pm. No staff present even now. Please help @airindia , @Ministry_CA@MoCA_GoI@JM_Scindia @RNTata2000 @Gen_VKSingh
@airindia Flight AI 687 for September 26, 2023 scheduled to depart at 4 PM. Pathetic customer experience currently going on the Mumbai Airport terminal.
3PM: Delay the flight to 6 PM instead of scheduled departure of 4 PM
6 PM: onboard all passengers on the aircraft @airindia
@airindia Stop this fake care and customer service. Somebody is in pain out there that is increasing by the minute because of your poor service. And we have reached out multiple times to your helpless support staff who have no information. This is harassment and you are responsible.
@u1kumar2002@airindia They are saying 4 AM departure. But the way this has been handled I am doubtful. More then that they are not willing to give back checked in luggage.
@airindia Flight AI 687 for September 26, 2023 scheduled to depart at 4 PM. Pathetic customer experience currently going on the Mumbai Airport terminal.
3PM: Delay the flight to 6 PM instead of scheduled departure of 4 PM
6 PM: onboard all passengers on the aircraft @airindia
@airindia @RNTata2000 @TataCompanies Air India Flight Number 687. Almost 250 passengers waiting for the flight from past 8 hours
No proper management. No announcements & nothing.
Guys retweet this as much u can
One of them has medical concerns and is in pain of recovery from a surgery. Stitches are paining from waiting for more then 8 hrs on the airport. @airindia once we have more time we will make a case against you for this harassment.
11 PM: tell every one that another aircraft is not available and the crew has no answers for the passengers about new time, cancellations, refund etc
In middle of this multiple passengers missed their connecting flights domestic and international. @airindia
@delhivery@help_delhivery Promised a delivery in 3 days and it has been 22 days without it. Also not providing support & setting wrong expectations. This situation is traumatising and causing stress for the safety of my shipment. AWB: 2829212516695. Pathetic support & service.