SusanAustin

[SusanAustin @Hawkyard007]

Why do @FlySWISS think it is acceptable to deliver delayed luggage to my house at 2.10am?!?! 4 cases delayed, 1 delivered with a wheel smashed off and the other 3 delivered two days later .Bad enough that they weren’t loaded but customer service has been diabolical!

[SusanAustin @Hawkyard007]

Why is #facebookhacked so difficult to resolve????
Account hacked last week now being used for fraud… Taylor Swift tickets! Impossible to make contact or recover account no matter how many times it’s reported. @fbsecurity are enabling the fraudsters😡😡😡@Meta

[SusanAustin @Hawkyard007]

I just signed a @theactionnet petition: Save The Ironworks. Sign here: https://t.co/ZHttcM56Fr

[SusanAustin @Hawkyard007]

https://t.co/vTLF7omVVa

[BBC Essex @BBCEssex]

Police officers are out on the streets of Southend looking for a missing 31 year old man.

Benjamin Andreas is 5ft 9ins tall, slim, with dark brown hair and a beard.

He may be wearing a green bomber jacket, Spurs shirt, trousers and trainers.

Anyone with info should call 999.

[SusanAustin @Hawkyard007]

#StandWithAfghans, @BorisJohnson.

@G7 today, take action to protect vulnerable people:

- Extend timeline for evacuations so all at risk can reach safety
- Show leadership & take 20k+ refugees this year
- Give sanctuary to people, however they reach the UK

#evacuationsnow

[SusanAustin @Hawkyard007]

Thank you @ChaseHighSch you did them proud and turned them into lovely young men🎉#welldoneboys

[SusanAustin @Hawkyard007]

Absolutely appalling customer service from @MossBros been left completely in the lurch due to a GLITCH…. No refund until order arrives and no idea when it will be delivered #useless

[SusanAustin @Hawkyard007]

@MonsoonHelp @MonsoonUK To confirm what about my refund? I still haven’t received it. All I get told is it’s coming! Disgusting service @MonsoonUK

[SusanAustin @Hawkyard007]

Still waiting for a refund from 19/08 from @MonsoonUK. Apparently they have a new computer system and one person manually processing refunds for the whole company. Absolute joke. COVID has become Everybody’s favourite excuse!😡

[SusanAustin @Hawkyard007]

Utter Shambles @MonsoonUK 😡 Been trying to get my missing refund for over a month now. Keep being told to leave my card details on a voicemail that is constantly full. Now being ignored by customer services !

[SusanAustin @Hawkyard007]

@VodafoneUK #GiftOrKeep...... I’m a keeper

[SusanAustin @Hawkyard007]

@Ermintrude2 @British_Airways have flown us to Italy twice in the last month, no problems

[SusanAustin @Hawkyard007]

@British_Airways due to travel to Dublin on the 4th August and need to change booking to another destination. Can’t get through.... can you help?

[SusanAustin @Hawkyard007]

Thank you @jet2tweets. You are amazing! After an awful experience with @VirginHolidays you have been a breath of fresh air. Can’t wait to book with you again #RefundPassengers @WhichTravel

[SusanAustin @Hawkyard007]

Anyone one else think that @British_Airways response is just #bloodyrude @WhichTravel Simples!

[SusanAustin @Hawkyard007]

@British_Airways Ridiculous excuse! It clearly states in you’re email that you can apply the voucher to a future booking so why can’t you apply it to an existing booking?

[SusanAustin @Hawkyard007]

Can @British_Airways explain to me why I need to book another holiday to use my voucher instead of being able to use it to pay towards the balance of my already booked trip in August??? I accepted a voucher to help out your airline......wish I hadn’t bothered😡

[SusanAustin @Hawkyard007]

@princesslaura01 @jet2tweets Laura.... still no response but they have now cancelled flights till the 15th so that’s our holiday cancelled.

[SusanAustin @Hawkyard007]

@jet2tweets We are due to go to Crete on 11/07 which is looking unlikely as they won’t accept UK tourists at present. What are our options?