Hayley Wilkinson

Assistant Event Operations Manager at The Berkeley

[Hayley Wilkinson @HayleyW31]

@DisneyLifeUK I have litterally just been billed for Disney Life yesterday, now I will have to pay twice if I want to start watching Disney Plus straight away. Can I get a refund for Disney Life since I'm not going to use it?

[Hayley Wilkinson @HayleyW31]

@schwarzkopf @LIVEColourUK I've DM'd you, really not happy with your Urban Metallics Ameyst Chrome...the results arent even purple! #disappointed #wasteofmoney #notpurple

[Hayley Wilkinson @HayleyW31]

3/3 @Se_Railway example of how rubbish the readers are in that station. Quite regularly find that I've tapped out yet my account shows missing touch at Swanley. #notgoodenough #pissedoff #daylightrobbery

[Hayley Wilkinson @HayleyW31]

2/3 @Se_Railway was I able to tap in this morning in the first place. Now had to buy a much more expensive paper ticket just to get off the platform. I would have topped up in Swanley if I'd have realised my balance was low, but the reader accepted my card as normal. Just another

[Hayley Wilkinson @HayleyW31]

1/3 @Se_Railway absolutely livid. Tapped in at the oyster card reader in swanley on my way to work this morning as always. Got to Victoria Station and the barriers wouldn't open. It told me I needed to top up which I can't do on the station platform. If my balance was low why

[Hayley Wilkinson @HayleyW31]

@gsuite Almost 24 hours of my free trial wasted trying to get things set up.

[Hayley Wilkinson @HayleyW31]

@gsuite been trying for two days to set up G Suite for my business, it's gives me the option to call to set up my emails but when I call I'm just constantly on hold, 45mins yesterday, 1 hour today (so far) #notgoodenough

[Hayley Wilkinson @HayleyW31]

@gsuite No over two hours on hold, over two days, and never once spoke to a person!

[Hayley Wilkinson @HayleyW31]

@gsuite I've done it myself now using manual setup, although I'm not 100% sure I've done it right, it's verifying and setting up email now. Just a bit rubbish that you provide two options, call us or manual setup for experts (which I'm not). So I call you and you don't answer!

[Hayley Wilkinson @HayleyW31]

@PostOffice I get that stuff happens & its sometimes unavoidable, but there wasn't even a notice up/on the counter to explain why it was closed. I had to ask the library staff, who told me it was due to start shortage. Which I don't find a paticularly acceptable reason for a large company.

[Hayley Wilkinson @HayleyW31]

@PostOffice @RoyalMail walked over a mile to my closest post office today to drop of an @eBay item 📦 with prepaid postage label I printed at home to find it shut with no explanation, even though it's advertised online and on the window as open til 4pm! #notgoodenough

[Hayley Wilkinson @HayleyW31]

@PostOffice Swanley Town centre! I don't have access to a car today and it's the only branch accessible by foot. It now won't go til Monday when they should have hopefully been receiving it!

[Hayley Wilkinson @HayleyW31]

@CPWTweets @TeamKnowhowUK Done.

[Hayley Wilkinson @HayleyW31]

@CPWTweets expecting an insurance replacement delivered to home today. Been waiting in all day and nothing's arrived yet, how can I get an update or track my delivery?

[Hayley Wilkinson @HayleyW31]

@CPWTweets @TeamKnowhowUK Funny that, you don't have my details to check which store it was and I haven't given to that info. So not sure how you will pass it back to store. I don't expect you to amend the delivery. I'm aware that you can't. But I do expect as a loyal customer that when I come to you

[Hayley Wilkinson @HayleyW31]

@CPWTweets @TeamKnowhowUK 1/2 Knowhow/GS advised me to speak to yourself as the person who misinformed me was a CPW consultant in store. Nothing they can do there end except arrange delivery to an alternative address and delay my phone another day! I'm just annoyed that as as a result of your consultant