@ZalesJewelers@hsamueljeweller My partner bought a ring from Zales along with the lifetime warranty. At the time we were told as the sister company, HSamuel would honour this as we are UK based. Now HSamuel customer service are telling me this is wrong. Please could u clarify?
@RoyalMailHelp hi, I have 4 parcels awaiting delivery All from aliexpress (overseas) 3/4 are saying returned to sender. 1/4 says delivered but isn’t. Company saying they’re at local post office and I need to reach out. Refusing to refund. What can I do? Thanks
@AskAliExpress I can’t bear the chatbots. Got 4 packages due (from 2 orders) 3/4 are saying returned to sender on Royal Mail app. 1/4 says delivered but isn’t. Please refund asap.
@asksheilas this year Iwont be usingcar for commute to work. On renewal quote the use is social, domestic & pleasure &cover type is comprehensive. My partner is a named driver & on odd occasion may use car for his commute (1-2 times a year) wud we be covered in this situation? Ta
@TheFCA hello, is there anything I can do about the fact that @helptobuy have ignored my solicitors undertaking to repay my equity loan, are currently ignoring my calls, emails and tweets whilst charging me a daily interest rate on my loan? Please advise if possible
@helptobuy please respond to my emails as a matter of urgency. I am trying to pay back a loan. Your ignorance is extortion considering I am paying a daily interest rate. I suggest this is very strategic
@GOVUK What can I do about the fact that @helptobuy are completely ignoring my calls/emails/tweets regarding repaying loan? Done it all by the book & I’m being ignored. Imagine if the roles were reversed! This is a joke please advise @MartinSLewis@MoneySavingExp
@helptobuy 4hours on phone today trying to get in touch so I can pay what I owe. completion date set for 13th July it is urgent. Please respond to me or my solicitor’s endless requests ASAP. U requested an in date valuation however it will expire if u continue to ignore me
@OntheBeachUK hello, if I booked a Ryanair flight through you, how do I get the booking number required by the Ryanair app so that I can see my flight info?
@Ryanair hello, if I booked a flight through on the beach can I still add luggage through your app? It’s asking for a booking number but the one I have through OTB isn’t accepted (too long)
@NatWest_Help hello, earlier I opened a credit card dispute, I realised I didnt fill in the field correctly where it asks how the name of the company appears on my statement. Do I need to re submit the dispute or can I let someone know to update it? Thanks
@AVA_airasia can you please tell me where my money is. You approved a refund due to YOUR rescheduling and it hs been ‘in progress’ for over a month. AVA going round in circles
@NatWest_Help hello, I’m needing some help with my credit card statement but I am currently abroad and I cannot call. When I speak to Cora it doesn’t understand what I’m asking