Good morning! ๐
Our Social Media Team is here to help Monday to Friday, 9amโ5pm. If you need any assistance, please send us a direct message and weโll be happy to help.
~ NR
@SakrRuth@SakrRuth We are sorry that this has been your experience and any inconvenience caused. We have sent your reply to our Customer Relations department and updated your case notes for a handler to get in touch. Thanks ~ SC
@DiamondBurkey Hi Diamond, we are very sorry to hear this has been your experience. Our PMโs are open if you would like to send us more policy information on the matter and so that we can assist. Thanks ~ ND
@Hollieduce Good Morning Hollie, our DMโs are open if you would like to send us more policy information on the matter and so that we can assist. Thanks ~ ND
@zoealicexo Hi Zoe. Can you send us your policy number along with your D.O.B, 1st line of address and the email address linked to your policy?. Thanks ~BT
@rjer1980 Hi, we are sorry this has been your experience. Can you send us your policy number along with your D.O.B, 1st line of address and the email address linked to your policy? Thanks ~ BT
@LarnerC Good morning Larner. We are sorry to hear this has been your experience. Our DMโs are open if you would like to discuss further. Thank you ~ BT
@stewart_col Good morning Stewart. We are sorry to hear this has been your experience. Our DMโs are open if you would like to discuss further. Thank you ~ BT
@greenfingers228 Good afternoon, thanks for the DM. Can you reply with your policy number, DOB, first line of address and email address so that we can assist? Thanks ~ NR
@katsandcrows Hi , we are sorry to hear this. Our DMโs are open if you would like to send us more information on the matter and we can assist. Thanks ~ BT
@MSTRAVILDN Hi Avi, we're so sorry for the delay in responding. We would kindly ask you to send us a DM, with your information and we can assist. Thank you ~ Natalie
@YadgarRafik@FibonnaciTrade Hi Yadgar, we suggest editing your post and removing your policy details to protect your information. Please send us a DM with your details and we can assist you. Thank you ~ Natalie