Good morning! ๐
Our Social Media Team is here to help Monday to Friday, 9amโ5pm. If you need any assistance, please send us a direct message and weโll be happy to help.
~ NR
@GhostOfXmas67 Hi, we are sorry to hear this. Our DMโs are open if you would like to send us more information on the matter and we can assist. Thanks ~ BT
@DarbySimonM Good afternoon, we're very sorry to hear this has been your experience. Our DM's are open if you would like to send us further information and we can assist. Or click the Need Help option on the website, to connect with the Live Chat team - https://t.co/sCkmHo0m8T Thank you ~ NR
Good morning! ๐
Our Social Media Team is here to help Monday to Friday, 9amโ5pm. If you need any assistance, please send us a direct message and weโll be happy to help.
~ NR
@greetjenkins Good afternoon, we're sorry to hear this has been your experience. The team can be contacted by clicking the Need Help option on our website - https://t.co/sCkmHo0m8T ~ NR
@RiaStones Hi RiaStones, weโre sorry to hear this has been your experience. Please send us a PM with your details and weโll do what we can to help. Thanks ~ SC
Hi TaffyRambo, sorry about the trouble and thanks for your patience. We would kindly ask for you to DM us your contact details for a member of our team to get in touch or contact our customer support team directly via our official website so we can look into this for you as soon as possible ~ SC
@DarbySimonM Hi Simon, we are sorry to hear this. Our DMโs are open if you would like to send us more information on the matter and we can assist. Thanks ~ BT
Hi, we apologise about this. I understand you are awaiting a manager call-back. Would it be possible to send us the policy number along with your D.O.B, 1st line of address and the email address linked to your policy?. So we can see the progress and if there is anything we can do also. Thanks ~ BT
@cloekenmuir Thank you for bringing this to our attention.
The views expressed are personal and not made on behalf of esure. We can assure you that we will review this matter and will take any action deemed appropriate in the circumstances ~ SC
@nickarmitage Good morning Nick. We are sorry to hear this has been your experience. Our DMโs are open if you would like to discuss further. Thank you ~ BT
@TonyVCarter Hi Tony. thank you for the feedback. We used Dave O'Deer to bring some humour to our advert and also make it relevant and fun and stand out to become memorable. Thanks ~ BT
@DriversShame The 0H D33R number plate was intentionally included to add humour and fit naturally within the deer's cartoon world โ a little detail designed to make viewers smile. We appreciate your feedback. Thanks ~ BT
@DazzSum If you would like to send us a DM with your details, we can locate your policy - to ensure all of your comments and concerns are added to your complaint. Thank you ~ NR
Our administration fee applies to policy changes made mid-term, including those made online, as it covers the processing and updates required to maintain your policy accurately. If you wish to discuss this further, our DM's are open and I can look into this for you. Thank you ~ NR