Hazel Elba

Came back after taking a break for years, mainly to complain about poor customer service because these companies are quick to react to twitter! LOL.

[Misan Harriman @misanharriman]

I just went to Cobham to get my kids some toys and went into a shop called @Farrants_Cobham

There is a MASSIVE picture that is pride of place at the point of payment. It is an image of black men, broken black men at a tobacco plantation with their overseers next to them?!?! I kid you not!

This is in a family store, this imagery is massive triggering and racist. And there is no conceivable reason it should be there! I’m so thankful I wasn’t with my girls.

How on earth could anyone have shopped there and found that image acceptable.

This is exhausting and damaging to many people.

[Hazel Elba @HazelE93]

@rugdoctoruk I have been waiting for over 1 hour and there is no machine in the locker that has been allocated to me! This is RIDICULOUS and severl impacting on my plans!

[Hazel Elba @HazelE93]

@Oloni Every single person who walked past and did nothing also need to be charged.

[Hazel Elba @HazelE93]

@ASOS_news I received a bday present upon opening the asos packaging I noticed that it was defective it was outside of the standard returns so contacted CSA to see if a return could be created which it was was. Just been rejected 4 being returned out of normal period. WHY? #asos

[Hazel Elba @HazelE93]

@eon_next I can now DM yiu which I have done. Thanks

[Hazel Elba @HazelE93]

@eon_next at this point I'm changing providers because the service I've received has been APPALLING HOUNDING me 4 money every 2 days when I've spoken to multiple people letting them know I'll pay on 31st & now ur charging me EXTRA money that I dnt have in a cost of living crisis!

[Hazel Elba @HazelE93]

@eon_next Ive been directed to that page many times... not helpful Why send automated responses saying I'm being referred to creditors for being late by 2 months when ive been VERY transparent about my situation MULTIPLE times! I've sent an official email & need a response ASAP #eon_next

[Hazel Elba @HazelE93]

@ASOS_news firstly why have you deactivated your main pages I received this purse which was ordered the month before my birthday. I've opened it and it looks like this. Of course it's faulty but I can't create a return because its past 28 days. Can I have some help plz #asos

[Hazel Elba @HazelE93]

@ASOS_Careers firstly why have you deactivated your main pages I received this purse which was ordered the month before my birthday. I've opened it and it looks like this. Of course it's faulty but I can't create a return because its past 28 days. Can I have some help plz #asos

[Hazel Elba @HazelE93]

@LookfantasticCS Thanks, have sent a DM now.

[Hazel Elba @HazelE93]

@LookfantasticCS I made an order on the 20th & got an email yesterday saying its not been dispatched and is delayed but no context. When will it arrive as I've ordered specifically for an event on Wednesday (it should've arrived by now)

[Hazel Elba @HazelE93]

@BarclaysUKHelp 3rd day of calling & being left on hold. Last 2 days 2 hours+ waiting, this morning 45 mins and i called at 8.30! I've tried to pay via online banking but it says the details cant be verified, not risking paying the wrong account... CALL ME WHEN U WANT UR MONEY!

[Hazel Elba @HazelE93]

@BarclaysUKHelp 3rd fay trying to contact yoh wnd now I've been on hold for OVER TWO HOURS!!!!!!!!!!!

[Hazel Elba @HazelE93]

@BrisDev @Barclays @BarclaysUKHelp Now reached over 1.5hrs qnd still waiting @BarclaysUK @BarclaysUKHelp absolutely shocking!

[Hazel Elba @HazelE93]

@Barclays @barclays @BarclaysUKHelp I'm assuming that yall don't want my mortgage money seeing as I've been on hold for 45 minutes...

[Hazel Elba @HazelE93]

@easyJet @easyJetholidays 4 hours later and still waiting for that DM that was apparently sent.... ridiculous!

[Hazel Elba @HazelE93]

@easyJet No dm from you @easyJet

[Hazel Elba @HazelE93]

5) @easyJet @easyJetholidays cabin baggage was so I DIDNT have to wait 4 bags with my already exhausted TODDLERS. Honestly why have a policy that nobody knows meaning incorrect information is given out. NO SUPPORT NO CLARITY. THE WORST FLIGHT & SERVICE. THIS ISNT HOW U TREAT PPL!