Heather Simon

[Heather Simon @HeatherSimon]

@LGUSSupport Can I please get help? I have a brand new LG dryer that won't heat. I've tried everything to get help from LG and I'm still shivering 🥶 with wet clothes that won't dry and no technician scheduled yet to come help.

[Heather Simon @HeatherSimon]

When you get caught driving a car on the conference floor with your customer... #cx #uxdesign #siemens

[Heather Simon @HeatherSimon]

When your customer asks you to jump, you say “how high?”. When they ask if they can drive a car at a conference, you hop in with them and say “how fast?” #cx #uxdesign #Siemens

[Heather Simon @HeatherSimon]

Collecting customer insights at #RealizeLive. It’s amazing to see how our customers use our software and how they can help us make our experiences even better.
#uxdesign, #CustomerExperience.

[Heather Simon @HeatherSimon]

@rhuffstedtler Hi @rhuffstedtler! I’ll let you know if I receive one. And I’d be happy to catch up sometime!

[Heather Simon @HeatherSimon]

Such a great opportunity to network, share with, and learn from some incredible leaders in Silicon Valley.

[Teradata @Teradata]

Teradata EVP Karen Thomas and Heather Simon from @SiemensPLM talk about finding the #comfortacore when measuring #CX #CustomerExperience at @Forbes #BeyondAnalytics

[Heather Simon @HeatherSimon]

@KarenSThomas22 Thank you @KarenSThomas22. Such a great opportunity! Thank you for sharing so much about @Teradata! Looking forward to more conversations and partnerships in the future!

[Heather Simon @HeatherSimon]

@VOCMountaineer you have a pretty cool last name there yourself! And LOVED your panel!! Thanks for sharing! #argylecx

[Heather Simon @HeatherSimon]

Thank you #argylecx for the awesome opportunity to share cool things we're doing at Autodesk!

[Orgyen Chowang @OrgyenChowang]

Excited to share OurPristineMind is now available on #Audible. https://t.co/VcrjI0lyAy
#meditation #mindfulness #happiness #audiobook

[Heather Simon @HeatherSimon]

#AU2015 ❤️ awesome examples of female leaders at Autodesk! I'm so lucky

[Heather Simon @HeatherSimon]

Wow! Thank you for making it right @SingaporeAir You called me back and helped me with the flight! Thank you so much!!

[Heather Simon @HeatherSimon]

@SingaporeAir I've already spent an hour sitting on hold tonight. I don't want to spend another hour to hear your anti-customer policies.

[Heather Simon @HeatherSimon]

What happened to you @SingaporeAir? Used to be known for service, but now you treat your passengers unfarely! #worstairline

[Heather Simon @HeatherSimon]

Settling in for a quiet night with some wine after a long day of prepping for phone interviews

[Heather Simon @HeatherSimon]

Finally back on twitter after ages - we'll see if it sticks this time!