@LNER Turning off the electronic displays and cancelling the seat reservations as we boarded the 12.30 Edinburgh to London KX and then turning them all back on and insisting passengers sit in the correct seats 💺 is bonkers Train manager Sean. Chaos.
@AerLingus@ShannonAirport Thank you! Fortunately @ShannonAirport have arrived to checkin and assist the large group of disrupted passengers from NOC. EI SNN were not aware of our arrival from EI NOC. All checked in now.
@ShannonAirport hello. Just arrived from NOC a bus loads of is to check in with @AerLingus but nobody in check in to check us all in. There are 68 of us here waiting. Please!
@Irelandwest@Irelandwest I now have a crisp €20 note. Thank you. I went to the airport information desk with ny receipt and a really helpful lady assisted.
@AerLingus Please can you let us know the plan of action for passengers due to travel NOC - LHR/12Apr 13.05. The incoming aircraft has diverted and landed in DUB? Thank you.
@Irelandwest Where is the EI desk? We can see a FR desk but no EI desk?? Please don’t say the check in desk as the queue is out the door…. Very disappointed at your lack of Comms with passengers. Understand it isn’t your fault but the lack of Comms is causing people so much upset 😢
@Irelandwest your handling of Aer Lingus diverted flt EI916 leaves a lot to be desired. I hope President Biden has a better experience on Friday. Please can I have my €20 airport fee refunded (there are two of us) seeing as we are allegedly going on a bus to DUB…?? #toldnothing
@AerLingus loving the retro livery and excited to be flying from LHR to NOC today on Easter Sunday but shocked you didn’t clean the inside of the aircraft on turnaround. 😞 it’s dirty from last passenger. 😬
@WHSmith@Annichabs Reading this and having today experienced the rudeness of your staff in @WHSmith@HeathrowAirport queens terminal. t2 your customer service is poor, poor, poor.
@Leightons_1928 huge shout out to Shilpa @Leightons_1928 in Windsor today. I had my eyes 👀 tested and she was absolutely brilliant. The whole team were so friendly. Lovely shop. Ask for Shilpa Thank you soo much. 🤓 👓 #amazing