HelpMeUberEats

[Akshay Jangid @TheAkshayJangid]

@Uber_Support @Uber your driver take my ride and successful west my 30 minutes and still didn't came for pickup me he is gping to his way i want rase a complain on this drive and uber too because when i going to cancel the ride he charge me my wholl payable amount as cancle cha.

[aadarsh baid @baidaadarsh]

@Uber_Support @UberINSupport All the contents of my package have been stolen by UberConnect.Thanks to the great service they provide.There are no options on the app to connect with the driver or with the team! Why should 1 book uberconnect? To get their package stolen? Surely!

[Rakshit Yadav @rakshit020602]

@Uber_Support I was overcharged for a trip . When I booked it showed the fare rs88 and when I reached it showed rs132. The driver behaviour was very unprofessional. I have messaged you regarding this .

[A.G. @gamesofseattle]

@UberEats @Uber_Support @shiledvoc Uber refuses to address 1) one of their drivers was not wearing a mask 2) said driver potentially tampered with my food 3) my friend was sick because his food was improperly prepared.

[Ripclaw @ripclawffb]

@Uber_Support Why does support keep closing my ticket without responding?

They closed the ticket 5 times in a row over the past two days.

[bob sacco @bsacco1]

@Uber_Support Got a $30 first-time promo code but every time I try to use it it says I'm not eligible. Please advise.

[cody glomboske @codinater17]

@Uber_Support I have 25 bucks on my Uber eats card I signed in it's not allowing me to place an order what is going on I'm starving

[HelpMeUberEats @HelpMeUberEats1]

3 weeks*

[HelpMeUberEats @HelpMeUberEats1]

@UberUKsupport What a shitty fucking company I go through a 2 WEEK PROCESS!! Dealing with bullshit messages on Twitter to get help with an order that was YOUR FAULT for not clarifying that LEAVE AT DOOR DELIVERY DOESN’T MEAN LEAVE IT AT THE DOOR DELIVERY and then you STIFF ME!!

[HelpMeUberEats @HelpMeUberEats1]

@UberUKsupport You’ve just sent the exact same message, I said I’ve already done that but it’s stonewalling me I need someone to process this personally thank you

[HelpMeUberEats @HelpMeUberEats1]

@UberUKsupport The reason I’m having to contact through Twitter is because if I do it via app it just denies me and by website I’m given some text and nothing else which doesn’t resolve my situation. I really need someone to just listen to what I have to say then process a refund please.

[HelpMeUberEats @HelpMeUberEats1]

@UberUKsupport “Hi there, we are more than happy to assist. However, to maintain the privacy of our riders/partner-drivers, we need the account holder to contact us. Please ask the account holder to contact us through the in-app help section or at (link), and we'll help out ASAP)”

[HelpMeUberEats @HelpMeUberEats1]

@Uber_Support @lynn_nguyen2003 Can I get my order refunded I’ve sent the order ID and payment method and explained the situation in a previous tweet

[HelpMeUberEats @HelpMeUberEats1]

@UberUKsupport Can I get a refund for my order? I interpreted leave at door delivery as the food would be left at the door and I could come pick it up when I wanted but instead I was charged and had my order cancelled
Order ID is 29371

[HelpMeUberEats @HelpMeUberEats1]

@UberUKsupport Can I get a refund for my order? I interpreted leave at door delivery as the food would be left at the door and I could come pick it up when I wanted but instead I was charged and had my order cancelled
Order ID is 29371

[HelpMeUberEats @HelpMeUberEats1]

@Uber_Support Can I PLEASE get someone to assist me I’ve sent my order ID and payment info

[HelpMeUberEats @HelpMeUberEats1]

@Uber_Support I’ve DM’ed payment method and order ID. Can I please get my refund! It’s taken four days to get a single response to a DM and I’m still waiting for a second response!

[HelpMeUberEats @HelpMeUberEats1]

@UberUKsupport Can you please respond how does it take this long between responses ?!?

[HelpMeUberEats @HelpMeUberEats1]

@Uber_Support
Can I get a refund for my order? I interpreted leave at door delivery as the food would be left at the door and I could come pick it up when I wanted but instead I was charged and had my order cancelled. This is my second attempt to get this resolved.

[HelpMeUberEats @HelpMeUberEats1]

@UberUKsupport I’ve DM’ed the order ID

[HelpMeUberEats @HelpMeUberEats1]

@Uber_Support
Can I get a refund for my order? I interpreted leave at door delivery as the food would be left at the door and I could come pick it up when I wanted but instead I was charged and had my order cancelled. This is my THIRD attempt.I just want my money back