Help Us Nikita

Help us, @NikitaBier. You're our only hope!

[Help Us Nikita @HelpUsNikita]

We are a local newspaper going fully digital (using X as our primary platform) and our X username is crucial for this (all of our branding & marketing feature it). However, the account we created (@PikeRumor) was mistakenly suspended. We created it last year when we first made the decision to go digital but haven't tried to use it until recently. When we finally logged in again for the first time in many months to upgrade the account to Premium, add our branding, and purchase some ads we found that the account was suspended. We are certain that we didn't break any rules because we literally never had a chance to use the account for anything: no posts, no comments, no likes, and no profile photo or bio. We didn't violate any terms of service but all of our appeals are being rejected by the automated system.

Our username is @PikeRumor

In the email replies we have received from for our appeals, they have each said "Our automated systems have determined that a violation of our Rules did take place, specifically:" then it's just blank with no reason given after the word "specifically"; it's just missing. No explanation of any violation has been provided to us. We just need a real human to review our account; it shouldn't take someone very long to realize we have never used the account at all and the suspension is clearly a mistake.

#support #x #help #grok @nikitabier @kyliem @elonmusk @Safety @Support

[Unkonfined @unkonfined]

Hello!

If you’re new to 𝕏, welcome!!

Here are a few ground rules:

→ don’t post
→ don’t reply
→ don’t follow
→ don’t repost
→ don’t engage
→ don’t be active
→ don’t like anything
→ don’t ask questions
→ don’t grow your account
→ don’t talk about reposting
→ don’t talk about anything
→ don’t talk about replying
→ don’t talk about growing
→ don’t talk about posting
→ don’t talk about 𝕏
→ don’t be social

Make sure to have fun!

[Help Us Nikita @HelpUsNikita]

@elonmusk @MargoMartin47 @POTUS Please look at our issue, @elonmusk!

[Raees @raeesweb3]

Losing creators like @ItsNala hurts the entire community.

She’s one of the best voices in the space and deserves her account back.

If you have any way to help, now’s the time.

Free Nala.
@nikitabier

[Not You @crayonlogic]

This is a complete failure for @X. Total cluster... fork, @nikitabier and @elonmusk. Accounts are suspended without warning or explanation. An automated system is denying appeals & sending rejection emails that are missing the reason / explanation for the suspension (literally left blank). Accounts with literally no history that have never been used (or were just created) and have no violations are locked & suspended. There is no way to talk to a real person for support. Suspended accounts can't post about their problem or even chat with support, so no one is seeing their issues. This feels so dystopian. We focused our entire brand around using X as our primary platform. All of our print material, marketing material, branding references our now suspended X account that we never got a chance to use! A human could figure out our suspension was a mistake in seconds, but we can't reach a real person! @Support and @Premium tell us they can't help with "other accounts" that are suspended, but suspended accounts can't chat themselves so they CAN'T TALK TO support or premium!

[Not You @crayonlogic]

I have had this account for 18 years. Before X. Before crypto. Before AI. Before engagement farming. Before slop. Before a LOT of things. I'm not a spammer or a scammer. But I AM very frustrated about having our legitimate brand account suspended for NO REASON (@PikeRumor).

[Not You @crayonlogic]

This isn't about follower count or monetization for us, we just want our brand username that we've committed to on all of our marketing material to no be suspended!

[Help Us Nikita @HelpUsNikita]

@Superman18d @X I made https://t.co/VjSK2KkCoy to try and get attention on this exact issue for our account specifically. But since so many others are having this problem I added a section at the bottom for other people to share also. I would happily PAY for a manual account review by a human!

[Superman @Superman18d]

🚨 Need help from the @X community...

A friend's account was suspended...
He has submitted multiple appeals, but every time he receives the exact same response (screenshot below)...

The email says:
"Log into your account and complete the on-screen instructions."

But here's the problem:
❌ No on-screen instructions appear on the X app...
❌ No on-screen instructions appear on the browser either...

Has anyone faced this issue and successfully recovered their account?

Any advice or solution would be greatly appreciated...🙏
@Support @nikitabier @elonmusk
@XCorpIndia

#X #XSupport #Xcorp
#AccountSuspended #Help

[Hints @BTCs_]

Brotherly, the sad thing about 'mass suspension of accounts' is that genuine ones get erroneously affected in most cases. I hope they'll be swift in reviewing every Appeals this time around.

[SOLDIER 🎖️ @Soldier_X0X]

Since I lost my current account 3 times and got it back , I realize I shouldn’t depend on X ,

You just need to understand that your account isn’t yours and anything can happen to it at anytime

[Professorrr💰 @XMasterrrrrs]

Hey Nikita Bier,

One issue many users are facing is that when X suspends their accounts and they submit an appeal, they receive an automated response.

The response says that the decision will not be overturned, and it also says:

“In order to restore functionality, you must resolve the violation by logging into your account and completing the on-screen instructions.”

However, there are no on-screen instructions on either the app or the website.

Also, many users invest a lot of time into building their accounts. If someone makes a minor violation, they should at least be given one chance. If they appeal and say they will not violate the rules again, they deserve an opportunity to continue.

And many appeals receive an automated reply within 1 second.

Please fix this. We need proper human support.

[Not You @crayonlogic]

Many legitimate #X accounts have been suspended BY MISTAKE with all appeals denied by an automated system. Suspended users can't post or contact others and they can't even chat with support, so no one is listening. The voices of those affected are silenced. #SpeakUp #HelpUsNikita

[Help Us Nikita @HelpUsNikita]

The reply to our suspension appeal says our account is locked and tells us to follow the on-screen instructions. When we log in X says our account is suspended (not locked) and we have to appeal. We appeal and it gets denied. Response says account is locked. @nikitabier @Support

[Ebuka The Big Head 🧡 @anic4uu]

To those who automatically assume every suspended account broke X's rules, this is for you.

Not every suspension proves wrongdoing. Sometimes there are mistakes, false positives, or details you simply don't know.

Stop rushing to conclusions just because it's easier than waiting for the full story.

[Mr @tolatheenigma]

I’ve been seeing lots of accounts get suspended this morning, and it reminds me of how my account which I’ve had for over 16 years vanished at 7 am for doing absolutely nothing smh.

[PeaceOfMind🌴🌿 @PeacefulNaturre]

When is it going to reach my turn @nikitabier ?

But before it reaches my turn, I dare you to answer the questions I've asked in all the tweets where I've tagged you.

[Oge of Web3 @official_QV]

This is one of the guys I look upto when it comes to following X rules and regulations.

Sir David Bent makes sure to teach his followers about the things they need to know to avoid situations like this.

There must be a mistake somewhere.

[Angry American @Angry_American0]

More accounts are getting suspended, and all we want is for X to notify us when a rule has been violated and show us the post or comment so others have a chance to fix and learn from it.

With the new rules being placed, everyone should try to get familiar with them.

[KaneMc @kdepater]

That’s heartbreaking. 😔

I can’t imagine logging into X and suddenly seeing your account suspended after putting so much time and effort into it.

I really feel for everyone going through this.

I hope those who followed the rules get their accounts back soon

[Not You @crayonlogic]

Many legitimate accounts have been suspended BY MISTAKE with all appeals denied by an automated system. Suspended users can't post or contact others and they can't even chat with support, so no one is listening. The voices of those affected are silenced, @nikitabier.

We are a local newspaper going fully digital (using X as our primary platform) and our X username is crucial for this (all of our branding & marketing feature it). However, the account we created (@PikeRumor) was mistakenly suspended. We created it last year when we first made the decision to go digital but haven't tried to use it until recently. When we finally logged in again for the first time in many months to upgrade the account to Premium, add our branding, and purchase some ads we found that the account was suspended. We are certain that we didn't break any rules because we literally never had a chance to use the account for anything: no posts, no comments, no likes, and no profile photo or bio. We didn't violate any terms of service but all of our appeals are being rejected by the automated system.