Helpline Call Center

[Helpline Call Center @HelplineCa3o]

@pala77liverpool Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Gurpal Mahal @pala77liverpool]

@bookingcom is anyone bothered enough to reply back on this?

[Helpline Call Center @HelplineCa3o]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Xavier Vieira @xaviervieira18]

I paid £334.69 for a return LCY–RTM flight for 23–29 July. My card was charged and Travel Rewards deducted, but the booking disappeared while “awaiting confirmation.” No PNR or e-ticket has been issued. Case 7168693 is escalated. Please resolve urgently.
@bookingcom

[Helpline Call Center @HelplineCa3o]

@xaviervieira18 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Xavier Vieira @xaviervieira18]

I paid £334.69 for a return LCY–RTM flight for 23–29 July. My card was charged and Travel Rewards deducted, but the booking disappeared while “awaiting confirmation.” No PNR or e-ticket has been issued. Case 7168693 is escalated. Please resolve urgently.
@bookingcom

[Helpline Call Center @HelplineCa3o]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Ross Bond @RossBon93306229]

@bookingcom please can someone contact me?! I have problem with a booking and am not getting any response, tried customer support and cut off after 20 Mins on hold

[Helpline Call Center @HelplineCa3o]

@RossBon93306229 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Ross Bond @RossBon93306229]

@bookingcom please can someone contact me?! I have problem with a booking and am not getting any response, tried customer support and cut off after 20 Mins on hold

[Helpline Call Center @HelplineCa3o]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Helpline Call Center @HelplineCa3o]

@andaluchino Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Andaluchino - Buying Skins 94% @andaluchino]

AYUDA PLS!

Mi pareja y yo estamos de vacaciones rn un apartamento infestado de cucarachas, y encima los 2 tenemos una fobia muy fuerte a ellas 😔

Lo hemos reservado a través de @bookingcom pero no nos ofrecen ninguna solución real.

Nos hemos encontrado ya 2 y desde Booking solo nos dicen que esperemos 24h a que el propietario lo solucione. Han pasado 24h y ha venido un amigo a echar un spray mata cucarachas pero SORPRESA al volver al apartamento nos hemos encontrado otra más.

Está claro que tienen un problema de plagas en el edificio y el propietario dice que es normal en África (estamos en Cabo Verde) y que nos aguantemos. Entiendo que en una isla puedan haber pero no es nada agradable estar de vacaciones rodeado de cucarachas por la habitación.

Por políticas de salubridad Booking debería ofrecernos la posibilidad de trasladarnos a otro apartamento/hotel, pero solo nos dan largas.

Por favor Twitter haced vuestra magia y ayudarme a que me trasladen a otro sitio, que nos hemos dejado un pastón para relajarnos los pocos días que tenemos de vacaciones y está siendo difícil…

[Helpline Call Center @HelplineCa3o]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Gurpal Mahal @pala77liverpool]

@bookingcom so you have a contact number for your uk customer office?
I booked a room through you, but then found it cheaper on your own website! How is that possible?

[Helpline Call Center @HelplineCa3o]

@pala77liverpool Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Gurpal Mahal @pala77liverpool]

@bookingcom so you have a contact number for your uk customer office?
I booked a room through you, but then found it cheaper on your own website! How is that possible?

[Helpline Call Center @HelplineCa3o]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[yna_nyota @SistaYna]

Urgence absolue à J-4 d'un enterrement familial. @bookingcom et @gotogate se renvoient la balle avec @flyethiopian après l’annulation de nos billets. Mes enfants et moi sommes bloqués. Je refuse le remboursement passif, j'exige mon droit au réacheminement (CE 261/2004) ! HELP

[Helpline Call Center @HelplineCa3o]

@SistaYna Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[yna_nyota @SistaYna]

Urgence absolue à J-4 d'un enterrement familial. @bookingcom et @gotogate se renvoient la balle avec @flyethiopian après l’annulation de nos billets. Mes enfants et moi sommes bloqués. Je refuse le remboursement passif, j'exige mon droit au réacheminement (CE 261/2004) ! HELP

[Helpline Call Center @HelplineCa3o]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Graham Leech @leechgy]

Hi @bookingcom,

My family's 21st birthday trip ended with us finding live bed bugs at 298 Gray's Inn Road, our emergency calls and messages going unanswered, and our family of five spending the night on the floor of St Pancras Station.

[Helpline Call Center @HelplineCa3o]

@leechgy Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Graham Leech @leechgy]

Hi @bookingcom,

My family's 21st birthday trip ended with us finding live bed bugs at 298 Gray's Inn Road, our emergency calls and messages going unanswered, and our family of five spending the night on the floor of St Pancras Station.