Howie Young

[Howie Young @HeyHowieYoung]

@Prudential I see you changed your intro message from "we use AI to provide excellent service" because no matter what you use you can't.

[Howie Young @HeyHowieYoung]

@Quicken Support team was not able to help. I'm looking into finding another software platform since yours has now thrown my entire accounting system literally out of balance.

[Howie Young @HeyHowieYoung]

@Quicken Compromised integrity of software. No longer one step auto update of pending items. Now posts as adjusting transactions to balance account. Customer support says need to manually delete in multiple accounts every day. Creating accounting nightmare!

[Howie Young @HeyHowieYoung]

@Quicken they said there’s nothing that they can do.

[Howie Young @HeyHowieYoung]

@GlassesUSA @GlassesUSACare Still missing order after 7 weeks, no refund no update.

[Howie Young @HeyHowieYoung]

@GlassesUSACare @GlassesUSA
Do not order from this company unless you want Ultimate disappointment. No support to resolve issue. Ordered one month ago and no info on contact lenses. Can't DM for resolution. Buyer beware!!!

[Howie Young @HeyHowieYoung]

@Quicken 7 hours of tech support with no resolution. Quicken won't update with Fidelity.

[Howie Young @HeyHowieYoung]

@GlassesUSA @GlassesUSACare Order placed Feb 3. Another order placed from your competition was received 2 weeks ago.

Here's your DM from today: The estimated ship date on your order will be 3/12/2026...once we receive the order they can usually be produced and shipped within two to three weeks.

[Howie Young @HeyHowieYoung]

@BiltRewards TOTAL SCAM! Signed up under wells Fargo got 1:1 points for rent. Then they moved from WF and no points. Just checked my app! No customer service phone number. Only chat is AI. Requested AI to xfer to agent...been 24 hours on text and browser chat with no reply.

[Howie Young @HeyHowieYoung]

@GlassesUSA @GlassesUSACare Sent you dm multiple times. same response that the order is shipping this week. Your online system says there’s a problem with the order. You charged me February 3 and still I wait. Where is my discount for waiting?

[Howie Young @HeyHowieYoung]

@GlassesUSA @GlassesUSACare Order placed Feb 3 with expedited shipping. Now March and still not received. Customer disservice says march 12. Six weeks from order to ship and who knows when it will arrive... Paid full price and no compensation for delay. Error on GlassesUSA side but I get screwed. Beware!!!

[Howie Young @HeyHowieYoung]

@GlassesUSA @GlassesUSACare Sent a DM. No reply. I did get an email from from a prior inquiry, says you are further delaying the order processing now to March 12. It was guaranteed 7-10 day is now 7 weeks. Horrible experience. I hope others are reading this!

[Howie Young @HeyHowieYoung]

@GlassesUSA @GlassesUSACare Just sent. Check DM . Could only send to Glassesusa (care not accepting dm)

[Howie Young @HeyHowieYoung]

@GlassesUSA So is that it? Your customer service can't receive DMs although you request I send you one. Then you redirect me back to your overseas call center 5 hour hold line that first created this mess. What am I missing? #customerservicefail

[Howie Young @HeyHowieYoung]

@GlassesUSA @GlassesUSACare
Don't order from here. They held up prescription order due to lack of knowledge of product & incompetent customer service. Hold times on phone 1+ hours. Spoke to Supervisor who then expedited order but now it's 1 month & system says still processing.

[Howie Young @HeyHowieYoung]

@GlassesUSA Already spent 5+ hours on multiple calls with your CS team and your chat service was even less helpful. Not sure you understand what customer support means if you suggest doing again what was unsuccessful the first time. You said DM but can’t? Again what is it I should do?

[Howie Young @HeyHowieYoung]

@GlassesUSA @GlassesUSACare Can't reply to verified account unless you follow back or open DMs

[Howie Young @HeyHowieYoung]

@SaksOFF5TH @saks I have done so. Check your DM!

[Howie Young @HeyHowieYoung]

@saks @SaksOFF5TH Selling FAKES! Over 30 days now, but I just had it inspected by a gem expert...total scam. CS won’t help. Help me get refunded. order 127102787
#fake #scam

Link: https://t.co/zCJUO9NteH

[Howie Young @HeyHowieYoung]

@SaksOFF5TH @saks I did ….check your DM!

[Howie Young @HeyHowieYoung]

@SaksOFF5TH @saks I did… AGAIN!