Kayleigh

PR Professional and aspiring writer. Mum of one. Introvert.

[Kayleigh @Heyitskayls]

@AinsleyFoods hi, I’m not sure where best to share. I recently purchased an Ainsley Harriet carribean rice and opened it to find it mouldy. I’ve tried to contact a few times with no response, but worried there’s a significant health risk to a batch of coconut rice

[Kayleigh @Heyitskayls]

@AinsleyFoods hi, I’m not sure where best to share. I attempted the email on the packet to raise a concern to get a failed delivery. But I recently purchased an Ainsley Harriet carribean rice and opened it to find it mouldy

[Kayleigh @Heyitskayls]

@VeryHelpers hi, I’m hoping someone can help, my delivery of a Wendy house has come. We have put this together and found some pretty noticeable damage. Some scrapes but biggest concern is the walls look like they are bowing out.

[Kayleigh @Heyitskayls]

@Morrisons Thank you

[Kayleigh @Heyitskayls]

@Morrisons hi, I’ve dm’d earlier today about a payment being taking which i dont believe is mine. This is still pending so my bank can’t dispute. Can some one help please?

[Kayleigh @Heyitskayls]

@SkyHelpTeam I have already spoke to the team who said I can keep the TV and use sky Q. But the pucks need returning? Can I swap one for a new Q mini box

[Kayleigh @Heyitskayls]

@SkyHelpTeam Hi! I have been in touch this morning to cancel my sky glass subscription and reactivate Q but I have two unopened puck boxes do these need to be returned?

[Kayleigh @Heyitskayls]

@SkyHelpTeam So if you miss it on live tv you have to wait until it’s catch up? 3 days later it’s still not there and by this point it’s pointless watching 😩

[Kayleigh @Heyitskayls]

@SkyHelpTeam hi we’re looking to watch the full F1 GP that was on today. We can find everything but the full race. Any help being new to sky glass? ☺️

[Kayleigh @Heyitskayls]

@HelpAtGeorge Dm'ed. Can someone reply asap please since if my parcel doesnt turn up ill have to cart my newborn to morrisons for school supplies.

[Kayleigh @Heyitskayls]

@HelpAtGeorge hi can i have help asap. I made an order yesterday for next day delivery for school items i need tomorrow. Ive had an email to say items have been delivered today at 2.49pm with nothing at all..someone has been in all day.

[Kayleigh @Heyitskayls]

@DHLParcelUK please reply. My shipment number is 31464780400318. Attempt 8 to get a response via twitter and email. Incredibly disappointed in your service.

[Kayleigh @Heyitskayls]

@BillyCa22551801 @DHLParcelUK Apparently response time is 4hrs ? 3 days later....

[Kayleigh @Heyitskayls]

@DHLParcelUK please help with my query. 3 days ago i first politely posted to your social team and dm with no rrsponse. Yet you are actively responding to tweets made in the last hour. All i want to know is when you will actually deliver my bed!

[Kayleigh @Heyitskayls]

@kerry_tabner Im still waiting 6 days later for an update and even a response. Dhl are incredibly frustrating

[Kayleigh @Heyitskayls]

@Edward_Fuller84 @DHLParcelUK @BillyCa22551801 Totally agree. Will be more vigilant at looking through retailers websites to know the courier in future. 🤦🏼‍♀️

[Kayleigh @Heyitskayls]

@BillyCa22551801 @DHLParcelUK Hi billy, nope nothing yet. I presume ill be ignored. thankfully we have a very comfy sofabed from a good brand like @DFS but sadly not feesible long term when im up with a 6 month old baby! 🤦🏼‍♀️

[Kayleigh @Heyitskayls]

@DHLParcelUK @nupur07689272 Sorry, im Jumping on to another tweet because i continue to be ignored by DHL

[Kayleigh @Heyitskayls]

@DHLParcelUK please stop ignoring my tweets and help me. My previous tweets have been polite and patient but im receiving Incredibly poor customer service. My order is yet to arrive and your social team is ignoring me. No choice but to contact business Laura James directly.