HFS Research

HFS is a leading global research and analysis firm. Our mission is to help our clients tackle challenges, make bold moves, and bring big ideas to life.

[HFS Research @HFSResearch]

@Accenture says “reinvention” is the future.
But is this truly transformation, or the same consulting playbook with bigger AI budgets and better special effects?

@HFSResearch asked Accenture’s Manish Sharma directly.

His answer:
If what you build can’t survive without outside help, and your teams can’t own or evolve it independently, you didn’t reinvent the business.
You delivered a project with an expiration date.

Listen to the full podcast ↓
Apple: https://t.co/AwHbFJIlt9
Spotify: https://t.co/fepHUQOMyN
YouTube: https://t.co/ijPzVJxbqJ

[HFS Research @HFSResearch]

Day 2 sessions explored moving beyond pilots, measuring real value, and preparing for Industry 5.0 + Physical AI.

The HFS Hot Tech Showdown brought live pitches from @covasant_tech, @kognitos_inc, @KnowledgeLake, @OrbitShift_AI & @lyzr__ai, with enterprise leaders voting on the most disruptive AI innovations.

The morning closed with @Cognizant CEO @imravikumars and @pfersht on why AI transformation requires structural reinvention, not incremental change.

More Day 2 highlights soon.

[HFS Research @HFSResearch]

Day 1 of the HFS Spring Summit 2026 is complete.
The focus throughout the day was clear: the gap between AI ambition and enterprise reality is closing fast, and leaders can no longer afford to sit on the sidelines.

From @pfersht opening keynote on rebuilding operating models for an AI-first economy to candid conversations on governance, outcomes, token-based economics, and what it takes to scale AI across the enterprise, the discussions pushed far beyond the usual AI talking points.

We also heard from @edels0n on how Gen Z is reshaping attention, trust, and decision-making, adding another important dimension to how leaders think about relevance and communication in a changing market.

Stay tuned for day 2.

[HFS Research @HFSResearch]

@pfersht opened the HFS Spring Summit 2026 with a clear message: the AI conversation has moved past experimentation.

The opening panel, "How to AI: The Leadership Reckoning," didn't hold back; accountability, operating model change, ROI, and where AI ambition meets execution reality.

No hype. Just a candid conversation about what it actually takes to lead through this shift.

#HFSHowToAI #AI #EnterpriseAI #ServicesAsSoftware #AgenticAI

[HFS Research @HFSResearch]

@edels0n just took the stage at the HFS Spring Summit 2026 on one of the biggest challenges facing brands today: connecting with Gen Z.

Attention spans. Trust. The platforms and messages that actually land. Ed broke down what leaders need to rethink as Gen Z's economic power keeps growing.

More insights from the Summit dropping shortly.

#HFSHowToAI #GenZ #Leadership #ConsumerTrends

[HFS Research @HFSResearch]

Proud to have @HFSResearch President @saurabh_hfs speak at @aopshow Catalyst San Francisco alongside leaders shaping the future of procurement.

#AOPCatalyst #Procurement #HFSResearch #EnterpriseAI

[HFS Research @HFSResearch]

Introducing the HFS Data Intelligence Suite.
1,800+ AI deployments. 1,500+ GCC profiles. 500,000+ enterprise data points.
Real intelligence for real decisions.
Check it out today 👉: https://t.co/AipOe8GhuH
#HFSResearch #DataIntelligence

[HFS Research @HFSResearch]

Dana Daher, Executive Research Leader at HFS, on the shift from AI momentum to real impact.

The question now: how do you embed AI to drive lasting value?

Join leaders tackling what it actually takes.
Apply Today: https://t.co/FhMVhdS7bf

#HowToAI #DigitalLeadership

[HFS Research @HFSResearch]

Joel Martin, Chief Research Officer at HFS, on why #HowToAI is about one thing: execution.
No more pilots. No more hype.
Real operating model change for real AI outcomes.
If you’re accountable for AI value, this is your room.
Apply: https://t.co/U2cWNjVKwH
#EnterpriseAI #AIExecution

[HFS Research @HFSResearch]

1,500+ leading GCCs.
But almost no visibility into how they’re evolving.
That’s about to change.
May 5
#GCC #EnterpriseStrategy

[HFS Research @HFSResearch]

AI. GCCs. Enterprise investment.
What’s actually working and what isn’t?
You’ll see it soon.
Launching May 5
#Benchmarking #HFSResearch

[HFS Research @HFSResearch]

Our CEO, @pfersht, sat down with @akkodis_global CEO @JoDebecker to discuss a shift every services firm is feeling but few are truly acting on. From moving beyond headcount-driven delivery to building AI-led, outcome-based models, Phil and Joe talk about what takes to rethink digital engineering in the AI era. If you’re still measuring value in FTEs, you’re already behind.

🎥 Watch the full conversation: https://t.co/VlcIpzkrlQ

@pfersht, @saurabh_hfs, @ram_hfs, @AshVenkatesan, @JoDebecker

hashtag#AI hashtag#DigitalEngineering hashtag#EnterpriseAI hashtag#FutureOfWork hashtag#DigitalTransformation hashtag#Innovation

[HFS Research @HFSResearch]

We’ve analyzed 1,800+ real AI deployments.
Most don’t deliver what was expected.
We’ll show you what actually works.
May 5.
#AI #DataIntelligence

[HFS Research @HFSResearch]

May 5 · HFS × AOP
The working session on AI and the procurement operating model.
Apply to attend → https://t.co/0PtEpzEB2l

[HFS Research @HFSResearch]

Most procurement teams aren't failing at AI.
They're just stuck in pilot purgatory.
On May 5, @artofprocurement is putting procurement leaders in a room to fix that.
Apply to attend → https://t.co/0PtEpzEB2l

[HFS Research @HFSResearch]

Most firms are stuck between AI ambition and real outcomes. The gap isn’t tech. It’s leadership.
Learn how to scale AI, build trust, and drive value.
📅 April 21 | 10–11 AM EDT
𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗵𝗲𝗿𝗲: https://t.co/pvvtPx7XWU
𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗵𝗲𝗿𝗲: https://t.co/GhWsEdeHdR
#AI #EnterpriseAI #Leadership

[HFS Research @HFSResearch]

𝗬𝗼𝘂 𝗱𝗼𝗻'𝘁 𝗰𝘂𝘁 𝘆𝗼𝘂𝗿 𝘄𝗮𝘆 𝘁𝗼 𝗴𝗿𝗼𝘄𝘁𝗵

The latest episode of From the Horse's Mouth saw @JulieSweet , Chair and CEO of @Accenture, in conversation with @pfersht on why too many discussions focus on AI for productivity.

AI is about much more than cost cutting. Its real value lies in becoming an engine for reinvention. It lies in making the impossible possible.

The full episode is available now:
Apple: https://t.co/VRpWpDoWxM
Spotify: https://t.co/TppJUXedPh
YouTube: https://t.co/TppJUXedPh

#AI #EnterpriseAI #DigitalTransformation #Leadership

[HFS Research @HFSResearch]

𝗬𝗼𝘂 𝗰𝗮𝗻𝗻𝗼𝘁 𝗯𝗲 𝗰𝗼𝗺𝗽𝗹𝗮𝗰𝗲𝗻𝘁 𝗮𝗻𝘆𝗺𝗼𝗿𝗲

In the latest episode of From the Horse's Mouth, @JulieSweet joins @pfersht to discuss why this moment feels different to previous technology waves.

Previously, entire industries could lag behind together. Today, every industry has leaders pushing ahead. Enterprises simply cannot afford to be complacent, or they will be left behind.

🎧 Full episode: You can’t cut yourself to growth: Phil Fersht with Julie Sweet

Apple: https://t.co/VRpWpDoWxM
Spotify: https://t.co/TppJUXedPh
YouTube: https://t.co/y09zZniien