Agreed. By prioritising pre-existing online customers only Sainsbury's have helped a total of zero over-70s, who fall into the category most in need of help adjusting to this form of grocery shopping.
@sainsburys My elderly disabled mother-in-law who lives alone booked delivery slots for yesterday evening only for it not to arrive. Today she recieved an email saying that the order had been cancelled because you could not confirm she was either elderly or vulnerable! Please help sort this!