@AndrewHornUK @Tripadvisor We are sorry if you missed out email in September. If you are registered on https://t.co/wsxtTrpT68, your listing will still appear on our site. Thanks, Oliver Tripadvisor Rentals
@linda_w69 @JanekDaw @Tripadvisor We're sorry your booking was cancelled, and for any inconvenience. Please contact us via this link https://t.co/Ez39ygj58U so we can gather more information, pass the security questions, and assist you further. Many thanks – Oliver - Tripadvisor Rentals Support
@adrianhuston@Tripadvisor@TourismNIreland@julianoneill@Independent We understand your frustration. To clarify, we've only communicated directly to travellers on behalf of Tripadvisor Rentals & Holiday Lettings, not in your name. We're happy to support you in working with your guests directly. Please reach out if you need further help, thank you.
@adrianhuston@Tripadvisor@BBCNewsNI@UTVNews@BenLowry2 Thanks for your post. I'm sorry you had bookings that were canceled. I understand your frustration, keep in mind you can continue to talk to your existing guest through the platform and try and continue their booking outside of our platform. Please call us if you have questions
@realrodders@Tripadvisor Hi Martin, thanks for your post. We understand how disappointing the cancelation of your holiday is, and that it‘s impacting your plans. We encourage everyone to talk to the owner to see if the booking can go as planned. Please send us a DM if you need help with this.
@Tripadvisor@capel_cartref Hi Capel Cartref, and thanks for contacting us about the issues with the posting on Google. Please contact Google CS team for help. We don't manage Google search engine pages. If you need help with w/something else, call us at +442037015369. Sylvia - Tripadvisor Rentals Support
@the1emvee@CornwallFilm@AbertoirFest@CardiffsWWL@Xmas_Wonderland@hcmfuk @scottishbktrust @hayfestival@DMFF5 Thanks for reaching out to us. Sorry to hear your booking was canceled by the owner. That's disappointing. We're unable to find a booking with your name please send us a DM with your contact details. Happy to look into this for you and help find an alternative property.
@eakc27 Hi, thanks for your message. We're sorry for the inconvenience. Please contact us via this link https://t.co/Ez39ygj58U so we can gather more information, pass the security questions, and help you access your account. Many thanks – Oliver - Tripadvisor Rentals Support
@minsterman Hi Andy and thanks for your msg. We're sorry to hear that you're having issues w/availability of ads. If you need help, please call reservations at +442037015387. We can call the owners directly to help secure a booking. Many thanks! Sylvia - Tripadvisor Rentals Support
@WhatsupNikki @AlreeMarsh Thanks for your Tweet. If you aren't happy with your stay, please send us a DM with your booking #. We'll be happy to help mediate between you and the owner if needed.
@AlreeMarsh Thanks for your message. We're sorry about your experience. Our booking fee is non-refundable unless your booking is covered by Payment Protection, and you have denied access to the property, or the property is misrepresented. Many thanks! Oliver- Tripadvisor Rentals Support
@LambethMansell @ViatorTravel@Tripadvisor Hi Katie, thanks for your message.. We're sorry for the inconvenience experienced with your Viator booking. We will be reaching out, as mentioned during our call. Many thanks – Oliver - Tripadvisor Rentals Support
@OAPgolfer Hi @OAPgolfer I'm sorry for the cancellation. Here's Tripadvisor rentals chat's :https://t.co/kMbv2rekOR, or +44 204 701 5369 (UK) or +1 877 354 7930 (USA) so we can help you directly. Here's our search for your request, https://t.co/KZKgESAYxd. Best wishes, Peter Tripadvisor CS https://t.co/0xUmK3wiIz
@lalenay thanks for your message. We‘re sorry to hear the dates weren't available. Please contact us via this link https://t.co/Ez39ygj58U so we can gather more informations, and help you with your vacation rental search. Many thanks – Oliver - Tripadvisor Rentals Support
@TedTippCooper Hi @TedTippCooper, thanks for your message. We're sorry for the inconvenience. Please contact us via this link https://t.co/ym0pbHdV2S, so we can gather more information about your trip and help you find a vacation rental. Many thanks – Oliver - Tripadvisor Rentals Support
@honkitonkwoman Hi Mandy, thanks for your message. We're sorry about your booking. Please contact us via this link https://t.co/Ez39ygj58U, so we can gather more information, pass the security questions, and help you. Many thanks – Oliver - Tripadvisor Rentals Support
@andrewsanger@Tripadvisor Thanks for your message. Sorry to hear. Reviews are usually published about two weeks after they are received. You should have received an email that we received your review. Thanks for letting us know about the listing. Many thanks - Tripadvisor Rental Support
@andrewsanger Hi Andrew, thanks about the review. We're sorry we missed you when we called you. Prices are controlled by owners/PMs. We have forwarded your photos to the PM, and asked to deactivate this property from the Tripadvisor websites, until the issues are resolved. Thanks – Tripadvisor