Steve Holstein

photographer. award-winning radio pro (retired). founder/editor-in-chief @ interprep llc.

[Steve Holstein @Holstein]

Does Ameren not know how technology has made it super easy to keep customers in the loop the whole way? I swear they pat themselves on the back for sending a one hour notice that isn’t even correct.

[Steve Holstein @Holstein]

I don’t understand @AmerenMissouri’s inability to use tech to keep customers up to date. At 8:30am I got a text that starting at 9:30am my street would lose power while a crew installs a new poll. I have backup power and can keep working, but why didn’t Ameren

[Steve Holstein @Holstein]

alert customers a full 24 hours before? (Two neighbors heard nothing about the outage). Now, 2+ hours later the old pole is still up and there’s been no outage.

[Steve Holstein @Holstein]

.@gobrightspeed talked my 82 yo mom into a service she didn’t need. She’s been without phone-internet for 3 days. When I asked chat support in the app what time they will be here it says no one has to be here — despite another section of the app saying someone has to be here.

[Steve Holstein @Holstein]

Hey @gobrightspeed, you talked my 82-year-old mother into a service she doesn’t need, then turned off her phone and internet. And when I called to have it all restored you hung up on me.

[Steve Holstein @Holstein]

@david_perell Latin music is the fastest growing genre.

[Steve Holstein @Holstein]

You might change these to:

Click here to CONFIRM your appointment.
Click here to RESCHEDULE.
Click here if the issue has been RESOLVED.

You might also add a space between each sentence.

[Steve Holstein @Holstein]

Hi @BrightspeedHelp @gobrightspeed. You sent my elderly mom an appointment confirmation. I want to suggest you update the text links in your email. I looked for confirm, reschedule, and resolved buttons in the email, then I realized the words are the links.

[Steve Holstein @Holstein]

The @nytimes map displays only "confirmed" protests. Thanks to social media, we can confirm many, many more. I shared two photos with the article's writers as proof of the St. Louis rally. Here's one.

https://t.co/k4U3FGwfrh

[Steve Holstein @Holstein]

A few photos from my nearby Hands Off National Day of Action. #stlouis

[Steve Holstein @Holstein]

Thanks to @CharlesCWCooke and @ScottLincicome for a comprehensive, easy-to-understand explanation of the good, the bad, and the myths about tariffs.
https://t.co/zuVYPqMCHv

[Steve Holstein @Holstein]

@SiteGround They are still having issues. Hey @siteground, I thought you had redundancies? For the $ we pay you should.