Hotel Rat

We are a group of consumers. We like great service and appreciate genuine CUSTOMER OBSESSION. We like to share hotel and other service-related experiences.

[Hotel Rat @HotelRat]

@PatMcAfeeShow What else is going to be left to say when @JasonKelce_ gets into the HOF? This speech is longer than his career. A great career.

[San Diego State Men's Basketball @Aztec_MBB]

Come celebrate our 2022-23 season Saturday night at @SnapdragonStdm!

Claim free tickets (max 6): https://t.co/IaMRhW0xlB
Release: https://t.co/sUIWIn8Ptb

#TheTimeIsNow

[Hotel Rat @HotelRat]

Hey @HiltonHotels there is a BUG in your software. When a loyalty customer gets upgraded ahead of time, the ability to CANCEL that reservation disappears. It's happened a # of times. Spent an hour online/phone trying to do what should take 5 seconds. @HiltonHonors @Hilton

[Hotel Rat @HotelRat]

Disappointing start to Saturday at #burbankcardshow with long lines and unorganized entry in hot sun. @BurbankCards

[Mondrian LA @MondrianLA]

Work-life balance at its finest 💼

[Paradise Point @ParadisePointSD]

That look when you’re spring break ready.

#paradisepointsd #springbreak #sandiego #visitsd #visitsandiego #beachtherapy #missionbay #discovermissionbay 📸; @kristenleanne

[Hotel Rat @HotelRat]

@Ask_Spectrum Please provide update thank you

[Hotel Rat @HotelRat]

@Ask_Spectrum please provide an update on cable and internet in so cal along with billing credit info. Thanks!

[Hotel Rat @HotelRat]

Next time please ask David why BofA took a terrific website and turned it into a disaster. 🤯

[FinAi News @FinAi_News]

In this latest installment of our monthly Q&A feature, Bank Automation News sat down with Bank of America executive David Tyrie for a five question interview on technology and automation trends in financial services. Check out the full interview here: https://t.co/Hy4ebT3RZx

[Hotel Rat @HotelRat]

Please ask David Tyrie to go back to the old BofA website. The current one is a huge step backwards. 🤦🏼‍♂️

[EMARKETER @eMarketer]

Insider Intelligence spoke with David Tyrie, head of digital at Bank America, about the role he’s played in the bank’s digital transformation: https://t.co/ScpQl93Xde

[Hotel Rat @HotelRat]

We've got a member into week 7 of a Re-Fi with @BankofAmerica with still no answers. No approvals. No feedback. Please call @Chase for us.

[Frommer's @Frommers]

A massive new #casino complex will open in #LasVegas next month https://t.co/Ve47SXZM48

[Hotel Rat @HotelRat]

@Ask_Spectrum please fix the Spectrum Sportsnet channel. Can't watch the Lakers game.

[Hotel Rat @HotelRat]

Dear @BankofAmerica -- please please please go back to the previous website. The customer experience on the current one is unsustainable.

[Hotel Rat @HotelRat]

Hey @UniqloUSA - it's one of the busiest shopping days of the year and you've got 1 cashier at Glendale Galleria. 🥺 #CustomerExperience

[Hotel Rat @HotelRat]

Dear @BankofAmerica - Please please please bring back the previous website UI. Please.

[Hotel Rat @HotelRat]

Hi @BankofAmerica - the new BofA online user interface and tools are not user friendly. Where to get help? Can I stay with previous user friendly version? Thanks.

[Hotel Rat @HotelRat]

@HiltonHonors Sent. 😃👍

[Hotel Rat @HotelRat]

Just checked into @HiltonLaJolla. No Diamond welcome acknowledgement. No Diamond benefit mentioned. No water.

Good safety precautions. 🤪

@Hilton @HiltonHonors @HiltonHotels

[People's Daily, China @PDChina]

Young monk stunned the audience with his extraordinary #kungfu skill at the famed temple’s school of Buddhism in C China’s Henan. Their instructors say the tough training is meant to give them a shot at becoming Shaolin #masters and to help them become men of strong characters.