When the only version of the story you want to hear is the TRUTH, there is only one place to go. Not another podcast. A destination! Travel with us to “The Truth Hurts” with @JoseCanseco
@TMobileCFO your company has lied to me several times today leaving me stranded in the middle of nowhere told me to pay my last penny to get restored then didn’t restore me. Let my kids know the couple bucks difference was how this happened..
@JonFreier you guys can def to be the best.. now it’s just the worst..@TMobile is the worst customer service and least compassionate company I’ve ever dealt with
@TMobileHelp My wife was in the hospital for almost 3 weeks with covid. We have 3 small kids.. I can pay a portion of my bill.. over $96 this is the help in the DM
@TMobileHelp@JaniceKapner@TMobileCFO Like I said I did this earlier and after 4 hours I was told I needed more money than initially asked for. Congrats on the huge third quarter profits, I see how you got there now
@JaniceKapner@TMobileCFO happy to see you guys had a great quarter. My family had an awful quarter mostly because of covid hitting our home hard. In return my cell provider of years shuts me off and won’t do anything to help.. I’m going to @Mintmobile
@TMobileCFO@TMobile That’s great I just told the finance dept I needed 2 weeks to pay because of my wife and I both missing work due to covid and after 4 hours the actually asked for $60 more than they originally told me I needed to pay
@TMobileHelp That’s not true… I got on a call and you have asked for more money than before I told you I was in a bad spot. You literally are charging me more after finding out about my family’s hardship
@TMobileHelp@JaniceKapner@TMobileCFO So this was not true after going in the DM I was told pay the full price or there is nothing to be done. My family has missed almost 4 months of paychecks because of covid
@JonFreier@TMobile Happy you guys had a great quarter meanwhile my family had a horrible quarter because of covid and T-Mobile doesn’t care. Congrats on a great quarter and not caring about the real@people out here who make that possible
@TMobile tell them my family has fallen behind after covid hit us and they zero to help.. @TMobileCFO and @TMobileHelp seemed to do ok through the pandemic