Icy-Resolution-6979

[Icy-Resolution-6979 @I697987987]

@kanishk_RC @zomatocare @deepigoyal https://t.co/zOGvh56gBH
This has been happening since 2021. You guys just don't care. And haven't changed a bit. Just change your 'customer care' to 'don't care'
I neither want your fake apologies/assurances nor your meagre refunds. I quit using Zomato.

[Icy-Resolution-6979 @I697987987]

@zomatocare @deepigoyal order#6331127115 I was sick and also no one else was at home except my mom. I didn't want to have any food and mom was not willing to cook just for her. she wanted to order in. I wasn't a big fan but mom getting a break from cooking was worth it.

[Icy-Resolution-6979 @I697987987]

I have ordered from the restaurant many times. The branch near my house is good. Also dined there many times. So I know the portion size and prices very well there.
Order#6331127115 nov 10,2024 02.10PM

[Icy-Resolution-6979 @I697987987]

Actually I spoke with that Zia AI assistant 2 to 3 times before even speaking to a real person Aniket. When I wanted to speak to someone higher than him, he told me that he's the one handling escalations and will give the correct resolution.