May Allah (swt) make it easy for the hujjaj this year, ameen. 🤲🏽
These are just some of the tweets and images that are circulating of the the administrative disorganisation of Saudi Arabia's new 'Motawif' Hajj portal system. 🕋
@AboutHerOFCL@rbalsaud Asalamoalekum Reema. I am a US citizen and my husband in VA, USA both have approved application 20220611109851 but no one helping us since 4 days! Our package has disappeared and we cannot book. Do we miss our hajj ? #saveHajj2022dreamforallHajjis
@Motawif_SA We are losing our patience now, please assist us all.
Application ID 20220611109851 needs packages so we can book, pay, and get e-visa. Each step has delay so how can we close this in time and leave for Hajj!!
@Motawif_SA APPLICATION ID 20220611109851 was approved but no response yet about packages NO DATA FOUND. Please assist or email [email protected] How do we escalate issues? No one answering calls, no one available for chat, no promises kept :(
@Motawif_SA Please note that Application ID 20220611109851 has been approved but cannot book because NO DATA FOUND. It shows platinum package. Can we view other packages please so we can pick and then go to the next step? Time is running out Please understand we cannot miss HAJJ 2022.
@MoHU_En@Motawif_SA If Motawif lets us come, we will! No one is doing anything since 72 hours and all Hajjis are drained, depressed and sleepless. We dont deserve this service.
Have you received your Hajj e-Visa yet?
If not, this is an urgent reminder for you to go ahead & complete the remaining steps
Check your email to get all the needed information & follow the below:
1- Visit the MoFA website by clicking on this link https://t.co/jlNot51USW
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