@makemytrip 6 months of follow up and till now no refund against my fully cancelled flight. The useless support service keeps deffering for few days every time with no resolution and no revert.
Worst customer support.
@FinMinIndia First improve the quality of servers and service. a simple DIR 3 KYC web form is taking hrs. at times there is login issue/ the OTP issue and if not then the web page dont display completely as where to put OTP