Iain Butler

PhD student in Engineering. Paintballer, tenpin bowler, small-time programmer

[Iain Butler @IainMEButler]

@British_Airways I received my TPs from my AA flights but only the bonus on my US domestic not my long haul. Is this an avios claim or contact customer services to solve?

[Iain Butler @IainMEButler]

@Tesco Manufacturer says first 12month warranty period is with retailers. However your store has refused the return, what can I do? It's meant to have a 10 year warranty!

[Iain Butler @IainMEButler]

@SW_Help Trust digital ticketing...... I'm pleased I only I checked the app tonight rather than a revenue officer asking me tomorrow.

[Iain Butler @IainMEButler]

@MAS you must be one of the only oneworld airlines not to allow ticket cancellations within 24hrs of booking. I should have just stayed with @British_Airways for flights, now you just have an unhappy customer travelling.

[Iain Butler @IainMEButler]

@SW_Help So the safest option was to let passengers wait on the side of the A303 and bring the other coach alongside. I thought safety was important

[Iain Butler @IainMEButler]

@SW_Help Are you sure the safest place is off the coach? Surely it would be safer on the cosch and not the side of the road

[Iain Butler @IainMEButler]

@SW_Help You currently have 10-15 passengers on the side of the A303 on a live running lane. What's the response

[Iain Butler @IainMEButler]

@HantsPolice

[Iain Butler @IainMEButler]

There is no safety barrier and no police. This is the 2217 from BSK to SAL

[Iain Butler @IainMEButler]

@AskNationwide your new travel insurance provider @AvivaUK failed to contact me 21 days notice of my yearly upgrade lapsing. Thankfully noticed this before travelling but this is poor service from both sides. I am lucky.

[Iain Butler @IainMEButler]

@nationalrailenq When a TOC uses a 3rd party to provide through tickets on buses/ferries. If there is a delay caused by said 3rd party is delay repay still possible and who is at fault?

[Iain Butler @IainMEButler]

@SW_Help I'll expect nothing then 😂 given last time I raised this issue

[Iain Butler @IainMEButler]

@SW_Help if the railair bus leaves early even though I was on the bus stand 1min before the 'departure' time. Does this mean I'm able to claim delay repay as I can't complete my journey on schedule? 1139 to Woking today

[Iain Butler @IainMEButler]

@British_Airways Are you just going to ignore everything now?

[Iain Butler @IainMEButler]

@British_Airways 👋👋👋👋??

[Iain Butler @IainMEButler]

@British_Airways My TPs are still not correct from a BA holiday. All you have done is given me the bonus points and not the rest with the amount I spent.

[Iain Butler @IainMEButler]

@British_Airways are you going to answer this?

[Iain Butler @IainMEButler]

@British_Airways I've sent several tweets now are you just going to ignore me even more?

[Iain Butler @IainMEButler]

@British_Airways are you going to keep ignoring this?

[Iain Butler @IainMEButler]

@BarclaysUK You don't send an email saying your payment has gone through, then send another one days later saying something is wrong, I paid with in 30mins of that 2nd email, you charge me late fees and interest, you had 5 days with believing I had paid. That's just making money.