@NWCjam WHAT YOU NEED TO DO IS KNOW HOW TO RESOLVE CUSTOMERS ISSUES AND BE MORE EFFICIENT. STOP PLAYING BLAME GAMES BETWEEN YOUR HEADOFFICE AND CONTACT CENTER AND FIX ISSUES
@TheOURja@NWCjam I want ro know who will actually take the responsibility to fix the issue because I am not paying a reconnection fee and I need water because I have an infant
@TheOURja I just came home and saw a note that my water was disconnected and I have to pay $4400 for reconnection fee. Why should I pay when they lack efficiency and process? When I call, no one seem to know how to have the issue resolved. What kind of company is this?
@NWCjam When I paid my bill for April, you guys stated it was not reflecting on your account. I sent an email with the receipt and my driver's license as proof that it was paid. I was told that it will take 20 business days to reflect, however it has been over 2 months.
@NWCjam When I called your customer service, they play the blame game of who drop the ball. I tried calling g your head office but was unsuccessful because it appears that phones are not answered there. It makes no sense tagging @TheOURja because they are not for the people
@ncbja Why is it so difficult to get my own money? Funds are unable to be withdrawn from my Quisk account. There is no other way to get the funds but write a letter to the bank. The letter was handed in 2 weeks ago, what's the hold up? Do I need to get my ancestors as reference?