@Airtel_Presence No, I will not do that. I need an acknowledgement that the process will improve. And since I raise the request via email, I need the response on the email as well. @Airtel_Presence
@Airtel_Presence how are you able to resolve a request without first confirming with the customer ?
I raised an issue via email ( service req ID CESQN3DEL20260128252480 ).
I was supposed to get a response by yesterday but now the app says it's already resolved. But it isn't :(
I gave you the case Id. You should have all the details. Right?
Also, you still haven't answered why did it happen in the first place ? See the attachment, how does the service request gets close on its own without me getting even getting a response?
@Finnair Could you please fix the change the date flow. This is the 4th time I am seeing the issue. You were quick enough to raise the prices for the dates I was choosing, instead of fixing the issues ๐
@Spotify these lyrics are in 3 languages . Either you assumed that an average person can read 3 languages or that a song would never have words in 3 languages. Im curious which one is it ?
@bookingcom Hey, It's been a few months. I was wondering if you could share what steps you have taken so far so that this doesn't happen again with anyone else. Thanks
@bookingcom Thanks for the response. Good to know that all the information mentioned is subject to verification and it's up to the users to do that. Great stuff.
@bookingcom Any response to that @bookingcom ? Isn't it your responsibility or the hotel is free to upload anything like Pool and balcony.. what a joke!! They dont even have proper functioning toilets.
@bookingcom Yes, a related query is that isn't it @bookingcom responsibility to verify the amenities before publishing it on the website. Looking at the number of amnesties, one thinks this is a golden deal, but infact this is a shit hole hotel.
@bookingcom Okay, since it's established that this the hotel is purposely doing this malpractice, will you take any actions against it? I have had a worst night with my family here, mostly because of the false reviews.
@bookingcom Okay, even though it's mentioned (confidential) along the pin, I as a user is not aware of effects of doing so. Hotel reception said "show me the booking" while checking in and quickly took picture of the booking.