Masooma Sandeep

Foodie, traveller, mum to hndsme lil boy. Corp. Comm is my passion. Now Head - Corp.comm and Corp. mark at Medtronic. Views personal.

[Masooma Sandeep @Iammasooma]

@IndiaCinepolis @Cinepolis @SGCMall what state of affair in the screens! No cleaning…stains…trays Frok earlier screening just left like that! Is this what you charge people for?

#customercare #consumer

[Masooma Sandeep @Iammasooma]

Isn’t this a data privacy issue? Where can we raise a complain? @NMMConline @NMMCCommr @CensusIndia2027

[Masooma Sandeep @Iammasooma]

@NMMConline is census activity to spoil peoples home built with hard earned money? She used permanent marker and wrote the number 2 inches long on the wall paper leaving the 6 feet door panel! And as u confronted she is stalking me on socialmedia using my data! Where’s safety?

[Masooma Sandeep @Iammasooma]

@CensusIndia2027 pls help…the person who came for census to my place is stalking me on social media. Where can we complain? Pls help as she has so much info about is now! This is scary…why would a census worker search my name on social media and look at my profile?

[Masooma Sandeep @Iammasooma]

@NMMConline The census official wrote a large number on our wallpaper with a permanent marker even before conducting the survey, despite ample door space being available. People’s homes built with hard-earned money deserve better respect. Now she is stalking me in social media!

[Masooma Sandeep @Iammasooma]

@RGIAHyd one of the worst security experience in terms of no queues being followed...3rd experience in last 4 weeks...people take away trays during security checks...don't follow queues and no one listens to the staff. Better management is key for smoother experience. #custexp

[Masooma Sandeep @Iammasooma]

@JioCare it's now nearing 2 months and my money is not yet refunded!!! absolutely worst customer care commitment! @reliancejio

[Masooma Sandeep @Iammasooma]

@reliancejio we are cheated by your sales team who sold a 6 mnth subscription 4 air fiber, its 15 days nothing no connec yet. the sales team is not picking up the calls. In a day and age of instant connections Jio seems to be living in some different world #CustomerExperience

[Masooma Sandeep @Iammasooma]

@NMMConline why on earth have you dug up the whole city of navi mumbai and made life of navimumbaikars hell! even perfect roads with no potholes are dug and work is done in such a way that there is no planning and roads are narrowed. @CMOMaharashtra

[Masooma Sandeep @Iammasooma]

@NMMConline @mumbaitraffic @navimumbai Rickshaw drivers have started asking for exorbitant price from seawoods dmart...they don't go by meter and running the whole system as per their convenience. seems like a nexus #traffic #autorickshaw

[Masooma Sandeep @Iammasooma]

@CSMIA_Official

[Masooma Sandeep @Iammasooma]

@IndiGo6E absolute chaos at mumbai Airport. Flight delayed thrice...gate change thrice and now just before boarding gate is changed for mumbai bangalore flight scheduled at 8.10pm today and the staff has no idea...passengers are running between gate 87 and gate 65!!! #CustomerExp

[Masooma Sandeep @Iammasooma]

If you want to experience HELL on this planet...go to Shilphata!!! wouldnt wish this experience even for a enemy! #Mumbai #Infrastructure @mumbaitraffic @MMRDAOfficial @CMOMaharashtra

[Masooma Sandeep @Iammasooma]

@vfsglobalcare I have responded with the details

[Masooma Sandeep @Iammasooma]

@visitportugal how would you promote tourism with the visa application process being so tedious? I have no update on my visa application, I dont know where my passport is stuck now and no way to contact the embassy @VFSGlobal @vfsglobalcare

[Masooma Sandeep @Iammasooma]

Hi anyone has an idea about how much time does the Portugal Embassy take to issue visa to Indians? its been more than 25 days now and my travel is next week with no update from @VFSGlobal and I can't even find the status thru the tracker #portugalvisa #visaforindian

[Masooma Sandeep @Iammasooma]

@FaberIndia we are still waiting to hear from your service teams on our complaint - its more than 10 days and we are regularly following up. Disappointing #CustomerExperience #CustomerServiceFail

[Masooma Sandeep @Iammasooma]

Millions of dreams under these shimmering lights! Mumbai from the sky is always so fascinating!
#homeiswheretheheartis
#mumbai
#cityofdreams
@CSMIA_Official

[Masooma Sandeep @Iammasooma]

@FaberIndia it's 10 days and we are still waiting for the resolution of our inbuilt microwave issue! within 9 months the product has stopped working! No response #CustomerService #CustomerExperience

[Masooma Sandeep @Iammasooma]

@FaberIndia pls upskill your after service staff and partners. people with no basic knowledge visit for repairs. and what's more disappointin - appliances fail within o months of installation!!!
#CustomerService