@virginmedia lost in an endless loop of useless BOT support and no phone number. I just need a new remote and it’s impossible to ask for one even though I’m paying you a fortune each month for your services and you are a MEDIA outfit. Please contact me to arrange.
@virginmedia I simply want to change my package- phone lines say go online, online says can’t do online and to phone ( no answer after 30mins) and your auto bot is no help. I’ve been trying off and on for months to do this and given up. Almost as though you’ve made it too difficult to do ????