Ian Leybourne

Interested nosey Parker in housing and local issues. Passionate about the future.

[Ian Leybourne @Ianleybo65]

@ArgosHelpers on hold for second time for over hour and half then cut off. Shame on you argos. Quick to take money twice but slow to deal with issues. #badcustomerservice.

[Ian Leybourne @Ianleybo65]

@Argos_Online on hold for over an hour and no response disgraceful customer service. Took money 3 times and no order recognised #shouldnotbeallowed to trade

[Ian Leybourne @Ianleybo65]

@ovhousing Many thanks to plumber Neil for an excellent job. Finally I've been listened to and leak finally fixed. Well done Neil a credit to Sovini.

[Ian Leybourne @Ianleybo65]

@McDonaldsUK Aintree Liverpool disgraceful customer service. Wrong order delivered and then blame Uber.
Manager not interested. Have to speak to Uber to get refund. Disgusting attitude

[Ian Leybourne @Ianleybo65]

@Vodafone UK what an absolute joke. You should run football stadiums as you always move the goal posts to suit your own aims rather than sort customer issues. Once again bad customer service!!!!!!

[Tracy @tracynewman82]

The Changing World of Scrutiny event had some interesting viewpoints and case studies for us to take forward. Our Scrutiny Team have enjoyed the day @tpasengland @CobaltHousing @sovinigroup

[Ian Leybourne @Ianleybo65]

@traceface82 @tpasengland @CobaltHousing @sovinigroup Good ideas and forward thinking.Many thanks to Jackie Grannell and Helen Phillips for your presentation @tpasengland @CobaltHousing @ovhousing

[Ian Leybourne @Ianleybo65]

@ovhousing @sovinigroup @SoviniPropServ D M sent I look forward to your response!

[Ian Leybourne @Ianleybo65]

@ovhousing Having to wait 9 days to have shower repair and 21 days for an extractor repair. Not good enough. #notahappytenant @sovinigroup @SoviniPropServ

[One Vision Housing @ovhousing]

Involved tenants reviewing our #housing and support services and repairs and maintenance performance this week #strengthinnumbers #empoweringtenants @tpasengland

[Ian Leybourne @Ianleybo65]

@tpasLouise @ovhousing @tpasengland Thanks Louise was good seeing you again. Thought provoking ideas and debates. Hope to see you again soon. Safe journey home.

[One Vision Housing @ovhousing]

Our Customer Empowerment Team are attending the @tpasengland North West members event today, learning about the 7 hot engagement trends for 2018 #CustomerEngagement #InGoodCompany

[Ian Leybourne @Ianleybo65]

@ovhousing @tpasengland @tpasLouise had a really enjoyable and informative day. Not sure about gamification though!

[Ian Leybourne @Ianleybo65]

@TPASLisa @tpasengland @PlusDane @TPASGill @tpasLouise Looking forward to seeing you in Liverpool tomorrow.

[Liverpool-LOL @LPGL01]

https://t.co/PkgoVsFtoH

Well done to all... https://t.co/hHATHl6qtU

[Liverpool-LOL @LPGL01]

A reminder this service will take place this Sunday. Please support LOL 184 for this event. https://t.co/MUbn6us5PW

[One Vision Housing @ovhousing]

Great meeting today with our #Brand Group providing #feedback on our next #customermagazine #InVision

[Ian Leybourne @Ianleybo65]

@lpoolcouncil street lights on Seeds Lane been out since Sunday. Been reported Sunday but still not working. Why??

[Ian Leybourne @Ianleybo65]

Street lighting on Seeds Lane been out since Sunday dangerous for both traffic and pedestrians @MerpolLowerLn

[Ian Leybourne @Ianleybo65]

How disrespectful Not even 24 hours after wreaths were layer. Shame on you Liverpool City Council