Shabeer Ibn MK •

Business & CEOs, Programmer. #ProudINDIAN & #Mangalorean #Born_on: 20-Jumada Al-Akhirah-1415.

[Shabeer Ibn MK • @Ibn__MK]

Treat others justly so that no one would be unjust to you.

Prophet Mohammed (SAW).

[Shabeer Ibn MK • @Ibn__MK]

@ICICILombard @Maruti_Corp @MantriSanjeev @irdaiindia @shashankdrives @DirectorMaruthi @Maruti_Corp @MSArenaOfficial @HISASHI_ @ICICILombard PLEASE CHECK THIS PN PRIORITY. I WILL BE TAKOMG THIS LEGALLY IF NOT ADDRESSED BY TOMORROW.

[Shabeer Ibn MK • @Ibn__MK]

21 DAYS AND MY VEHICLE IS STILL AT A MARUTI SUZUKI DEALERSHIP! 🤬
Submitted 22 AUG. Dealership took 4 DAYS to submit the claim. Survey done 25 AUG. I sent the insurance copy AGAIN.
Then? ZERO COMMUNICATION.

@ICICILombard @Maruti_Corp @MantriSanjeev @irdaiindia

[Shabeer Ibn MK • @Ibn__MK]

@MSArenaOfficial @NexaExperience @Maruti_Corp @MSCommOfficial I am seeking compensation for the UNNECESSARY DELAY, LOSS OF VEHICLE USAGE AND INCONVENIENCE caused by this handling.
If this is not addressed properly, I will take this through the appropriate CONSUMER/LEGAL CHANNELS.

[Shabeer Ibn MK • @Ibn__MK]

@MSArenaOfficial @NexaExperience @Maruti_Corp @MSCommOfficial

I HAVE GIVEN MY VEHICLE FOR SERVICE ON DECEMBER 28TH, AND IT HAS BEEN ALMOST ONE AND A HALF MONTHS NOW. THE SERVICE CENTER IS STILL CLAIMING THAT THE WORK IS PENDING AND IT MAY TAKE ANOTHER WEEK.

[Shabeer Ibn MK • @Ibn__MK]

@MSArenaOfficial @NexaExperience @Maruti_Corp @MSCommOfficial @ICICILombard Why did it take days to establish the coverage position after the survey?
@Maruti_Corp Why was there ZERO PROACTIVE COMMUNICATION from the dealership?
I want this investigated and accountability from both sides.

[Shabeer Ibn MK • @Ibn__MK]

@MSArenaOfficial @NexaExperience @Maruti_Corp @MSCommOfficial The dealership then told us there was NO OWN DAMAGE / FIRST PARTY COVER, took my father’s signature and basically asked us to take the vehicle back.
AFTER KEEPING IT FOR 17 DAYS. 🤦‍♂️

[Shabeer Ibn MK • @Ibn__MK]

@MSArenaOfficial @NexaExperience @Maruti_Corp @MSCommOfficial And today, 10 SEP, the vehicle is STILL THERE. 21 DAYS!
I’m not questioning the insurance coverage decision. And today, 10 SEP, the vehicle is STILL THERE. 21 DAYS!
I’m questioning why it took 17 DAYS + OUR PERSONAL VISIT to communicate something this basic.

[Shabeer Ibn MK • @Ibn__MK]

@MSArenaOfficial @NexaExperience @Maruti_Corp @MSCommOfficial We had to visit ourselves. Only after 17 DAYS were we told there was NO OWN DAMAGE COVER.
WHY 17 DAYS?

[Shabeer Ibn MK • @Ibn__MK]

@Maruti_Corp @Maruti_Corp NEED URGENT HELP

[Shabeer Ibn MK • @Ibn__MK]

@Maruti_Corp Im unable to DM the details.. it's asking me to subscribe . Please help!!!!!!

[Shabeer Ibn MK • @Ibn__MK]

@Maruti_Corp Email dropped but no response si center 3 weeks

[Shabeer Ibn MK • @Ibn__MK]

@Maruti_Corp WHEN I RECEIVED THE ETA, IT WAS MENTIONED AS JANUARY 28TH, BUT THE DELIVERY HAS STILL NOT BEEN COMPLETED.
THIS DELAY IS UNACCEPTABLE. I REQUEST AN IMMEDIATE UPDATE AND PRIORITY COMPLETION OF THE WORK.

[Shabeer Ibn MK • @Ibn__MK]

@Maruti_Corp Worst service.. I dont think we can rely on Maruthi anymore..

I HAVE GIVEN MY VEHICLE FOR SERVICE ON DECEMBER 28TH, AND IT HAS BEEN ALMOST ONE AND A HALF MONTHS NOW. THE SERVICE CENTER IS STILL CLAIMING THAT THE WORK IS PENDING AND IT MAY TAKE ANOTHER WEEK.

[Shabeer Ibn MK • @Ibn__MK]

@MSCommOfficial MARUTHI NEVER VALUES CUSTOMER .. TAKES THEM 2 MONTH TO DELIVER THE CAR WHEN KEPT FOR SERVICE...

[Shabeer Ibn MK • @Ibn__MK]

@MSCommOfficial I HAVE WRITTEN A OUT MY SERVICE DELAY VIA EMAIL 3 WEEKS BACK BUT I HAVE NOT RECEIVED ANY UODATE TILL DATE..

I DONT THINK MARUTHI CAN BE TRUSTEE ANYMORE IF CUSTOMERS ARE IGNORED ..

WORST PART IS MY CAR IS WITH MARUTHI SINCE 1 QND HALF MONTH AND THEY SRILL ANOTHER 2 WEEKS..

[Shabeer Ibn MK • @Ibn__MK]

@MSCommOfficial WORST SERVICE .. IF KEPT FOR SERVICE, IT TAKES THEM 2 MONTHS TO DELIVER IT..

MY VEHICLE IS WITH MARUTJI SUZUKI SERVICE CENTER SINCE 1 AND HALF MONTH AND WHEN FOLLOWED UP THEY SAIF IT CAN TAKR ANOTHER 2 WEEKS..

I DONT THINK WE CAN TRUST MARUTHI WITH THIS POOR SERVICE

[Shabeer Ibn MK • @Ibn__MK]

WHEN I RECEIVED THE ETA, IT WAS MENTIONED AS JANUARY 28TH, BUT THE DELIVERY HAS STILL NOT BEEN COMPLETED.
THIS DELAY IS UNACCEPTABLE. I REQUEST AN IMMEDIATE UPDATE AND PRIORITY COMPLETION OF THE WORK.

I need immediate resolution by this week Saturaday!!!!!!!!

[Shabeer Ibn MK • @Ibn__MK]

@titanwatches Thanks for that. Responded. Please check.

[Shabeer Ibn MK • @Ibn__MK]

Bought a Kenneth Cole watch (Oct 2024). Service done 3 times, ~1 month each. Same issue returned next day.
Titan approved replacement in writing, yet service center insists on “one more service”.
Nearly 7months without a working watch.
@TitanCompanyLtd @titanwatches @kennethcole

[Shabeer Ibn MK • @Ibn__MK]

@titanwatches DMed all the details. Please check. @titanwatches