@parcelforce Why do incorrect import charges routinely get added to imports from Japan that are under the £135 threshold? This has happened to me several times and only with Parcelforce
@parcelforce Why do incorrect import charges routinely get added to imports from Japan that are under the £135 threshold? This has happened to me several times and only with Parcelforce
@parcelforce Why do incorrect import charges routinely get added to imports from Japan that are under the £135 threshold? This has happened to me several times and only with Parcelforce
@parcelforce Why do incorrect import charges routinely get added to imports from Japan that are under the £135 threshold? This has happened to me several times and only with Parcelforce
@ASOS_Menswear I have tried to create a return but the website is saying that it’s beyond the 28 day window but the item was delivered today. What can I do?
@senddhlparceluk I tried to call but couldn’t get through and I have not received a response to my DM or emails? What can I do to contact customer services?
@planetorganicuk DPD delivered my supplements to the wrong address. Eliza is being extremely unhelpful resolving the issue. DPD say the sender has to open a case not the recipient
@parcelforce every time I receive an international parcel via parcel force I am charged for customs despite being below the import duty threshold. The admin fee is non refundable. Mistake or scam?
@HMRCgovuk I have received 2 customs charges on the last two weeks for items under the £135 import duty threshold. It’s such a hassle to apply for a refund and I can’t get the admin fee back. Is this deliberate or just incompetence?
@parcelforce Parcel force have charged me import duty twice over the last 2 weeks for items that are under the import duty threshold. This mistake isn’t made by fedex when I use them. Why is this happening? Do they hope that most people won’t bother to ask for a refund?
@Trustpilot Hi, I received an email from you requesting proof that a review described a genuine experience. I sent the proof to you but haven’t had confirmation that you’ve received it. Please could you help? Thanks
I can’t check in online but BA are still selling tickets for my flight. I was bumped from my flight on my way out to Prague but absolutely need to get back for work tomorrow morning. What can I do? The flight is late so would have no options if go to airport
@vince I returned a pair of shoes that didn’t fit but haven’t received a refund. It’s very difficult to get hold of any customer services staff. Order number GE1115217149US