Some more exciting news.
I'm so psyched to welcome @eladgil@markpinc@shishirmehrotra as the newest investors in @Team_Hike!
We're excited about the future, are heads down BUIDLing and are pumped to have the opportunity to contribute to this exciting next decade 👀🤠
Young folks in India are happy working from their native home & saving cost of rent and getting home food.
This is a fantastic short term benefit but the cost of this is very high.
Learning being around smarter folks & absorption by osmosis and overhearing has reduced to zero.
6/ We at @hikeapp, keep customers at the centre and invent on their behalf, realizing it’s not their job to invent for themselves.
We care about the romantic value of our #products and how they make our customers feel.
1/ Customer obsession vs competitor obsession — there's a fine line between the two. 🧐
Most companies/brands claim to be customer-obsessed while they're just trying to build experiences for the customers because the competitor has it.
5/ If you understand your #customers and are obsessed with what they want, you will not have time to pay attention to the competitors.
On the other hand, if you build products based on how your competitors build for their customers, then you're just a "me-too" brand.