Dear @TPWesternOdisha We are going on 24 hours without electricity in our village under clear weather conditions. Contacting support hasn't yielded clear information. Reliable basic power supply shouldn't be too much to ask. @CMO_Odisha@MohanMOdisha@KVSinghDeo1@CollectorBgr
@TPWesternOdisha Since the root cause remains unclear, could you please look into the broader underlying problem to help prevent future disruptions?
I would appreciate it if your technical team could investigate the recurring nature of this problem to find a long-term solution.
@TPWesternOdisha Thank you for your prompt reply. Your response makes total sense regarding today's incident.
However, I wanted to bring to your attention that this has been an ongoing, recurring issue in our area for the past few months.
We are suffering a lot due to these unannounced electric supply disruptions. This is not just for now—for the last 6 months we have been experiencing such frequent power disconnects on a daily basis. Requesting immediate intervention and restoration
And like I said before, all your provided contact numbers in OSRTC app are not working at all. You guys have really got a lot to work on your system and coordination. Please let me know how a common and less tech-savvy person can reach out to your team for any urgent issues?
@OSRTC_Odisha@BibhutiJena93@MohanMOdisha
Dear OSRTC Team,
I booked a ticket(Seat Number-14) with shared details for tomorrow. Amount is already deducted from my account but nothing is showing in "My Bookings" section and I haven't received any ticket details yet.
The same seat is now showing as "Available" status.
I have already sent one email to your official email id with all detailed screenshots. Could you please check this with priority and confirm me the status as my travel date is tomorrow?
@OSRTC_Odisha@BibhutiJena93@MohanMOdisha Big thanks to the team for the swift response and consideration! Actions like this make governance truly responsive and accessible to the people of Odisha. 🙏✨
@OSRTC_Odisha@BibhutiJena93@MohanMOdisha Dear OSRTC Team, Trying to reach your support team for EMERGENCY help, but both helpline numbers listed in the app are out of service! Why display numbers if they don't work? Please provide an active contact number ASAP.
@BibhutiJena93 Sir, Requesting your intervention in making these emergency support numbers operational 24/7 so every citizen in Odisha can get round-the-clock help timely. @MohanMOdisha@OSRTC_Odisha