Customer Experience | Product & User Experience | Solutions Enablement | Quality Assurance
No matter the pain, no matter the strain, always look at the gain
@KenyaPower_Care Ref ticket 13737384, 13737043, 13737061. Can you resolve this asap. One phase has been down since morning and the whole area has been affected
@KenyaPower_Care Hey, this number +254101054671 called me via WhatsApp claiming to be from yourselves. Please verify and state if it's genuine or a scammer
@KenyaPower_Care I am unable to purchase any amount of token via mpesa. "Transaction failed. The format of your account number is incorrect. Please check and try again with the correct format of your account number." A/c 37186952703
Kindly advise
@KenyaPower_Care SK60UT551K Confirmed. Ksh100.00 sent to KPLC PREPAID for account 37186952703 on 6/11/24 at 10:19 PM New M-PESA balance is Ksh0.00.
Please send me the token thanks
@KenyaPower_Care No power supply to one phase after the National outage was resolved. Location: Boston Apts along Kambolo rd behind McNaughton Center, Ngong/ Lenana School roads. Ref no as per screenshot 11184994
@KenyaPower_Care Boston Complex, Tes Apts behind McNaughton Centre, Lenana School road. One phase went off and no power since 4pm on 12/3/2024. Please investigate and restore urgently. Mtr 37186952703