@whispersofninja Hello there, we understand your concern. As the required query documents have been received, we request you to allow us 15 working days for the claim to be processed, as per the applicable TAT. Regards, Team IGI
@PRADEEP20977824 Hi Pradeep, we understand your concern. We have shared your details with the concerned team, who will connect with you shortly to assist. Regards, Team IGI
@Poornimaverma24@HyundaiIndia@jmvhyundai@consumercourtin@irdaindia Hi Poornima, we understand that this is important to you. As we are already connected with you on another social media platform regarding your concern, our team will continue to assist you there. Regards, Team IGI
@hamidrasheed@PhonePeSupport Hi Hamid, we understand that this matter is important to you. We have shared your concern with the relevant team, and they will be connecting with you shortly. Regards, Team IGI
@rckingdude Hello Ishant, we understand your concern regarding the vehicle approval. We confirm that approval has been granted, and an update regarding the remaining part will be provided by the end of the day. Regards, Team IGI
@amitjai57141387 Hi Amit, we understand the importance of your concern and want to assure you that it is currently receiving our full attention. We expect to provide an update within 3 working days. We truly appreciate your patience. Regards, Team IGI
@skt90_pdarshi Hello Saket, we understand your concern regarding the policy deactivation and refund. We request you to allow us 5 working days to review your concern and provide an update regarding the reason for deactivation and the applicable refund, if any, as per the 1/2
@RohanBawage@MyIndusIndBank Hello Rohan, we understand your concern regarding the motor claim. As explained, the claim was rejected as the damage was limited to the front wheel rim, and standalone wheel rim damage is not covered under your policy. Regards, Team IGI
@brajtomar1 Hello Brajbhushan, our team made several attempts to connect with you but was unable to reach you. We would be happy to assist at your convenience. Please let us know a suitable time to connect by replying to this message, and we will be glad to reach out then. 1/2
@SBehera95 Hello Sushanta, we understand your concern regarding the claim. Please note that the claim has been rejected due to a mismatch in the driver details, as per the applicable policy terms and conditions. Regards, Team IGI
@sl_15061995 Hello Sourabh, we are pleased to inform you that your claim has been approved. Please note that loss of pay is not covered under this policy. We request you to coordinate with your HR team for further assistance. Regards, Team IGI
@JAIBHAG38845979 Hello there, we have highlighted your concern with the relevant team, and they will connect with you soon. Thank you for your patience and understanding. Regards, Team IGI
@amitjai57141387 Hi Amit, we understand the importance of your concern and want to assure you that it is currently receiving our full attention. We expect to provide an update within 3 working days. We value your continued trust. Regards, Team IGI
@Kalakeiyan2va Hi Sooraj, we understand this situation may be concerning. Our team has been informed and will reach out to you soon. Thank you for allowing us the time to review this. Regards, Team IGI
@whispersofninja Hello there, we have highlighted your concern with the relevant team, and they will connect with you soon. Thank you for your patience and understanding. Regards, Team IGI