Sheetal

[Sheetal @sheetaln41]

@IndusIndGenIn @flyspicejet @makemytripcare @airsewa_MoCA @jagograhakjago @DGCAIndia Why you people need to connect with me,when the claim number is shared with you, check that and refund my claim. From last 4 months just calls and emails are going on.

[Sheetal @sheetaln41]

@IndusIndGenIn @flyspicejet @makemytripcare @airsewa_MoCA @jagograhakjago @DGCAIndia

Claim number: 2261017470. After resubmitting the documents 15 days ago, still no refund or update even after 4 months, from Induslnd Insurance.

[Sheetal @sheetaln41]

60 days to the claim submission, I have re-submitted documents in message. expecting claim amount in 48hrs
@IndusIndGenIn
@RelianceGenIn. This is a violation of the 30-day TAT rule @IRDAIOfficial @jagograhakjago

#InsuranceHarassment #FlightDelayClaim

[Sheetal @sheetaln41]

57 days since submitting all information for my flight delay claim, but no payout or update from @IndusIndGenIn @RelianceGenIn. This is a violation of the 30-day TAT rule. Please resolve this immediately. @IRDAIOfficial @jagograhakjago
#InsuranceHarassment #FlightDelayClaim

[Sheetal @sheetaln41]

@makemytripcare For your information only one email received that too after I have sent the email for updates, not a single email has been received from Makemy trip.
I just need my refund, which has already processed by the airlines

[Sheetal @sheetaln41]

@makemytrip the money has been sent by the airlines , please credit my payment source immediately. If a traceable transaction update is not shared with me today itself, I will escalate this file to the consumer court registry and MoCA's central cell @MoCA_GoI

[SpiceJet @flyspicejet]

Hi Sheetal, we would like to inform you that we have processed the full refund dated 27th Jun'26 from our side to your travel agent (Make My Trip India). This further shall be refunded to you as per their terms of contract. You are requested to contact your travel agent for refund claim. Please note that the booking is made under a special fare; therefore, we regret our inability to disclose the ticket fare.

[SpiceJet @flyspicejet]

Hi Sheetal, we would like to inform you that we have processed the full refund dated 27th Jun'26 from our side to your travel agent (Make My Trip India). This further shall be refunded to you as per their terms of contract. You are requested to contact your travel agent for refund claim. Please note that the booking is made under a special fare; therefore, we regret our inability to disclose the ticket fare.

[Sheetal @sheetaln41]

@MoCA_GoI Dear team,
The airline has done the process after 27 days, that too after posting on X before that I haven't received any reply on e-mails, I would like to know what are the actions being taken on airlines as it has violated the 14 days timelien.

[Sheetal @sheetaln41]

My flight was delayed by SpiceJet, and I had to cancel. MMT Booking ID NF2AL7QU57538188672 has been showing 'Refund under way' for 24 days. This does not comply with DGCA's 14-day refund rule for portals. Need immediate intervention! @DGCAIndia" @makemytrip @flyspicejet

[Sheetal @sheetaln41]

@flyspicejet And what about the timeline of 14 days you people have crossed?

[Sheetal @sheetaln41]

@makemytripcare I'm not receiving any updates from make my trip, isn't it your responsibility to keep customer Updated. Your responses are showing the absence of customer centricity in the company.

[Sheetal @sheetaln41]

@makemytripcare This is the same message I had received on e-mail 3 days back and still no reply, and don't want the reply I want my money back.