Zoho Influence

Featuring insight and advice from Zoho customers, industry experts, and Zoho leaders

[Zoho USA @Zoho_USA]

This National Coffee Day, we're putting the spotlight on a brand that takes coffee seriously.
Meet @counter_culture! ☕️
Read the full story here: https://t.co/R7xV35biaB
#InTheirOwnWords

[Zoho USA @Zoho_USA]

Introducing John McMahon, @PandaPayInc.🐼 Since moving to @ZohoDesk, they now answer 90% of inbound calls within 10 seconds, get new hires up to speed within weeks instead of a year, and keep cancellations under 10%. Full story here https://t.co/F1EfsUuJwS
@ZohoCRM @ZohoCanada

[Zoho USA @Zoho_USA]

Zoho Analytics is entering the agentic era!🚀

Introducing the newest version of @ZohoAnalytics, evolving from a self-service BI platform into an agentic analytics platform that connects data, business context, insights, and action.

Learn more here: https://t.co/oinWMZJHHk

[Zoho USA @Zoho_USA]

An agentic analytics platform needs more than agents plugged into data. It needs the 4 pillars of agentic analytics:
1️⃣ Trusted Data and Business Context
2️⃣ Agentic Analytics & Actions
3️⃣ Intelligence Everywhere
4️⃣ Governed AI

@ZohoAnalytics

[Zoho USA @Zoho_USA]

Everyone’s talking about agentic analytics. But can AI agents actually understand your business? Can you trust what they tell you?

@ssailas shares why trusted, context-aware insights matter, and how @ZohoAnalytics makes them accessible to any business: https://t.co/v7HLbHN08x

[Zoho USA @Zoho_USA]

It’s easy to bring data to #AIAgents. But will those agents understand what that data means to your business?

@clarencerozario explains why @ZohoAnalytics is evolving into a trusted intelligence layer: https://t.co/2YPKRXCasn

[Zoho USA @Zoho_USA]

Meet Kristian James, BI & Analytics Mgr., Sparex, the UK’s leading distributor of agri spare parts. “One of my favorite features of @ZohoAnalytics is the dashboarding tool.”

Full story and video here:
🔗https://t.co/dPV0IWtdKl
🎥https://t.co/AIFuBi5kLv

#InTheirOwnWords
@ZohoUK

[Zoho USA @Zoho_USA]

Introducing David Fauser, Director of Sales at @coldspecialist, North America’s largest industrial refrigeration contractor, with over 1,200 employees and nearly 30 offices across Canada and the US.
Read the full story here: https://t.co/lGaDKa59NT
#CustomerStory #InTheirOwnWords

[Zoho USA @Zoho_USA]

Who Owns the Plug? | Part 14

Your business intelligence is your IP, and handing it to a public model provider risks turning that intelligence into their competitive advantage — not yours.

@rajuv | @Zoho
@brad_shimmin | @TheFuturumGroup
@TheSixFiveMedia

https://t.co/y6I4CrCXce

[Zoho USA @Zoho_USA]

In Their Own Words

Meet Jason Yoffy, Director of Engineering, @RJG_Inc. For over 30 years, RJG has helped plastic injection molders and OEMs in multiple industries meet quality and compliance standards.

Full case study here: https://t.co/QyqOrlCRzq

@Zoho @ZohoOne @ZohoCRM

[Zoho USA @Zoho_USA]

Who Owns the Plug? | Part 11

Even with legal recourse, @rajuv (@Zoho) points out there's often no way to trace back and prove your data or IP was actually used by #AI.

Full conversation with @holgermu (@constellationr) linked here: https://t.co/uhapSs4TGH

[Zoho USA @Zoho_USA]

Who Owns the Plug? | Part 12

"#AI is at risk of repeating a pattern seen in farming and manufacturing, where productivity gains never actually benefit the people doing the work."
@rajuv @Zoho
@BradleyShimmin @TheFuturumGroup @TheSixFiveMedia

Full video:https://t.co/y6I4CrCpmG

[Zoho USA @Zoho_USA]

Every #SaaS price increase claims to be about #AI. Most customers can't tell which ones actually are.

@Zoho's @rajuv lays out a simple test: does the price hike map to value you can point to, or is it margin recovery wearing an AI costume?

@diginomica

https://t.co/UI80l62EVw

[Zoho USA @Zoho_USA]

Who Owns the Plug? | Part 13

Do you really need the biggest frontier model to get work done in the enterprise, or is that overkill? Brad Shimmin (@TheFuturumGroup) poses the question in this clip with @rajuv (@Zoho).

Full episode here: https://t.co/y6I4CrCXce

@TheSixFiveMedia

[Zoho Influence @InfluenceZoho]

Who Owns the Plug? | Part 11

Even with legal recourse, @rajuv (@Zoho) points out there's often no way to trace back and prove your data or IP was actually used by #AI.

Full video here: https://t.co/WpPqJLT4Tm

@holgermu | @constellationr

[Zoho USA @Zoho_USA]

Who Owns the Plug? | Part 10

"Sovereignty was never a simple on/off button. It's a spectrum, and it needs to be assessed across multiple independent dimensions"

Full video here: https://t.co/uhapSs4lR9

@Zoho | @rajuv
@constellationr | @holgermu

[Zoho USA @Zoho_USA]

Who Owns the Plug? | Part 9

"Having a complete, local cloud stack isn't just about compliance, it's increasingly a performance advantage too."

Full video here: https://t.co/uhapSs4lR9

@Zoho | @rajuv
@constellationr | @holgermu

[Zoho USA @Zoho_USA]

In Their Own Words

Meet @philedey, Business Analyst at @ArcticSpas (Blue Falls Manufacturing), the largest hot tub manufacturer in #Canada.

Find the full case study here: https://t.co/BvDP9TKI9P

@Zoho @ZohoOne

[Zoho USA @Zoho_USA]

Introducing In Their Own Words, a series where we put the spotlight on our customers.

From testimonials and case studies to quote cards and more, we'll be sharing an in-depth look at real businesses, real challenges, and real results.

Stay tuned!

[Zoho USA @Zoho_USA]

Exciting news!🏆

We're proud to share that Island Practice Management has been selected as a finalist for @constellationr's #SuperNovaAward2026!

Public voting between Aug 3 – 28. Vote here: https://t.co/cx07kFghAM

#DigitalTransformation #CCE2026 #Healthcare