CISO: “ we find it best to not enter tickets to the IT team for security issues”
ME: “..how do you track progression and have accountability?”
CISO: “we just do”
Terrible mindset. #infosec
Tech needed onsite to update connection settings, but delaying due to flooding. De-escalating ticket priority as the client is not blocked by outage, because they have been evacuated.
COWORKER: we need to find the root cause asap
ME: *takes long drag* the root cause is that our processes are not robust enough to prevent a person from making this mistake
COWORKER: amy please not right now
Audit finding: Vulnerability scan results reveal host and domain names
Remediation: Redact or obfuscate identifiable information in vulnerability reports
Management response: We need that information to know where we need to patch, won't fix
I don't have an issue with this software if you're making Gantt charts of how you plan to execute a dinner party or something completely unrelated to work, however it absolutely cannot be used with any company data until a formal review has been completed.