@lufthansa It's been over 3 weeks. No luggage. No compensation. You guys are a joke. Absolutely unprofessional. I hope your company fails. Looks like it's happening anyway.
@TTurbeighter@lufthansa Literally theft. How does a company sell a service to you and then FAIL to complete the service and then IGNORE you? @lufthansa.
@lufthansa You lost my bags 17 days ago, where is my compensation? $3000 of stuff in my bags. One bag was my personal clothes and outfits, and the other bag was all wedding gifts. Where is my payment?
@lufthansa I spoke with your baggage services department again today, but they simply told me to wait until I receive further notice of my baggage location. I demand a refund. This is unacceptable.
@lufthansa You're quick to take money and not pay your workers enough, but you're slow in returning money to your customers. Give me my money back, you failed to provide your service as promised. Stop playing games.
@lufthansa WorldTracer was down yesterday and you used that as an excuse for not finding my bags. Even though, you've been searching for them for over 2 weeks. Give me my full refund. You lost my bags. It's done. You lost them. WorldTracer has no info on them.
@lufthansa Your baggage hotline employees are not helpful. The location of my bags, according to them, is "Tracing Unknown.". They keep telling me to wait for an update. It has been over 2 weeks. I demand a full refund. I spent over $5000USD with Lufthansa on this trip.
@lufthansa You denied my mom a wheelchair and you lost my luggage, it's been over two weeks, and your employees are angry with your C-suite leadership and don't give a damn about customers. Fix this. Full refund.
@lufthansa I paid $500 in extra baggage fees, and you lost my luggage. Your Frankfurt employees did not provide a wheelchair for my disabled mother. I demand my full refund.
@lufthansa Sina, I'm sure you're a nice person, but "sorry" doesn't cut it for making my disabled mother walk across the Frankfurt airport. Also, the luggage is not delayed. Your baggage team told me "Tracing Unknown." The baggage is lost. Pay me.