Interior Define

So many fabrics, styles, and sizes, our custom sofas are made for you, with you. Show us your one-of-a-kind space with #interiordefine.

[Interior Define @interiordefine]

@smith_michalene We are sorry for the terrible feeling caused by the delay. Please know our team is working to bring our delivery & customer experience response times back to normal. If you have reached out, our team will be following up. We appreciate your patience.

[Interior Define @interiordefine]

@tik_wik @smith_michalene @WSJ @chicagotribune @ABC7Chicago @AppleNews @USATODAY We are so sorry for the trouble and frustration. The Dallas Studio is taking walk-in appointments again. We also want to assure you that your order is on its way. Our team is working hard to rectify the delays & deliver all orders as quickly as possible.

[Interior Define @interiordefine]

@shataki @sarerosenberg @boseyposey We truly apologize for the trouble and delay. Our phone number is still located at the bottom of our website and on our location pages. Please know our team is working hard to follow up with all customers, but it is taking a bit longer than normal.

[Interior Define @interiordefine]

@M17960014 We are so sorry for the frustration we have caused. We know the changing timelines are not ideal. For assistance with your order please email [email protected]. They are experiencing delays, but are working hard to follow up with all customers as quickly as possible.

[Interior Define @interiordefine]

@RobJack79 We are truly sorry for the frustration we have caused. Our team is working hard to follow up to all emails, but due to the increase in outreach, our replies are delayed. We'd love to see if we can assist further, please DM us your order information on FB or IG.

[Interior Define @interiordefine]

Hello, Santa Monica! Our second LA #InteriorDefine location is now open on Wilshire Blvd. Stop by to meet the team of Design Experts and start designing your one-of-a-kind piece!

[Interior Define @interiordefine]

@Mogulseeker We are so sorry for the trouble. If you could please provide your order number via Instagram or Facebook Dms we'd be happy to look into it.

[Interior Define @interiordefine]

@DoubleAgent745 @natpitcher @Atomique47 @btaylorstl @sarerosenberg We completely understand the fear & want to assure you that if you placed an order it will be delivered or if you were offered a refund it will be processed. Our team is in the process of recalculating timelines for individual orders and will be in touch soon.

[Interior Define @interiordefine]

@btaylorstl @sarerosenberg @DoubleAgent745 We are so sorry for the additional wait time in receiving your refund. Please rest assured that we are working through all requests as quickly as possible, and a member of our team will follow up once your request is completed. We thank you so much for your patience.

[Interior Define @interiordefine]

@barbaraca @michaeltlynch01 @Atomique47 We know it can feel that way with all of the negative commentary, but please know if you placed an order it will be delivered.

[Interior Define @interiordefine]

@michaeltlynch01 @Atomique47 We are so sorry for the disappointment. Please know we have not abandoned ship. Our team is working as quickly as possible to follow up with all customers, it's just taking us a bit longer than normal. If you reached out to [email protected] someone will be in touch.

[Interior Define @interiordefine]

@michaeltlynch01 We are so sorry that we have not been in touch yet. Our team is receiving a higher-than-normal volume of outreach but are working hard to follow up with all customers. If you have reached out to [email protected] someone will be following up.

[Interior Define @interiordefine]

@mjdixon21 Please know we hear you & understand the frustration. Our team is still in the process of recalculating production & delivery timelines for individual orders. As soon as we have more information we will be reaching out directly. We genuinely thank you for the patience.

[Interior Define @interiordefine]

@MotherPuppers We truly understand the frustration. To be more transparent we have had a few errors internally & with our shipping partners/supply chain teams, that essentially snowballed into this delay. Our team is working hard to rectify this situation and deliver all orders.

[Interior Define @interiordefine]

@thehithatsticks We are so sorry for the trouble caused by this delay. We currently have a backlog of products that are proving more timely to deliver than originally anticipated. Our team is working to rectify it and deliver all orders. If you have reached out our team will be following up.

[Interior Define @interiordefine]

@KristenBerthia1 We want to acknowledge your frustrations around this situation. We know not being able to provide you with a rough timeline is not helpful, please know we take accountability. We are working to provide further updates & want to assure you, your order will be delivered.

[Interior Define @interiordefine]

@CPAutoScribe @SpeedSportLife Hey Chris, we are so sorry for the frustration. We know the timeline changes are not ideal and thank you for the patience you are able to extend. We want to assure you that your order will be delivered. As soon as we can provide more information our team will be reaching out.

[Interior Define @interiordefine]

@natpitcher @thezanmiller We are so sorry for the additional wait time in receiving your refund. Please rest assured that we are working through all requests as quickly as possible, and a member of our team will follow up once your request is completed. We thank you so much for your patience.

[Interior Define @interiordefine]

@bb8535 Brandon, I completely understand your frustration. Please know bringing our production, delivery, and customer experience response times back to normal is a top priority to our company. I know timeline changes are not ideal, but I genuinely thank you for the patience.

[Interior Define @interiordefine]

@EricaDMosh Hi Erica, please rest assured that we are working through all refund requests as quickly as possible, and a member of our team will follow up once your request is completed. We thank you so much for your patience and truly apologize for the additional wait time.

[Interior Define @interiordefine]

@thezanmiller @natpitcher We are so sorry for the missed experience. Our team is receiving a higher-than-normal volume of outreach but are working hard to follow up with all customers. If you have reached out, please know a member of our team will be in touch.