Have you seen and heard #Mosaic in action? Watch this quick demo for a look at true #conversationalai as Mosaic helps Tim pay a bill over the phone. Choice, convenience and control. Check it out. #customerexperience
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Cloud #contactcenters equip businesses with flexible tools and deep data that help them deliver an improved #customerexperience. Check out our blog to learn more [link] #Intrado.
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Many businesses are turning to cloud-based #telecom tools to eliminate and prevent #ITsilos and improve customer service. Read the full article at #TechDecisions.
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#Intrado is a trusted #CiscoPartner, committed to helping customers find the best #communication and #collaboration tools. Read our blog for tips on how to choose a Cisco partner.
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VoIP is an essential tool in business communications. Learn more about how the technology works, and the benefits it offers to communication strategies.
https://t.co/f4xrCITmtv
#Telecomfraud includes any activity designed to abuse and gain an advantage over telecom companies, businesses and individuals by using deceptive or fraudulent practices. Learn about five common types of #telecom fraud from #Flowroute, now part of Intrado.
https://t.co/0EGmKy5y9l
#Hosted#telephony solutions and collaboration platforms that facilitate #PSTN integrations both play a central role in overcoming communications silos. Read more at #CreditUnionBusinessNews.
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Landlines as we know them are officially sunsetting. What does the copper to #fiber swap mean for your business phone service? It means switch to #VoIP! Read more from a blog by #OnSIP, now part of Intrado.
https://t.co/3i3tV3z365
#hybridwork has become the new norm for many businesses after taking center stage in 2020. Now, 74% of companies say they plan to continue #remotework during their transition back to in-person or hybrid operations. Read more at #TelecomRamblings.
https://t.co/zTxRSmzYcN
The five 9s rank system uptime based on minutes of downtime that occur per year. High availability is key for reliable service: the more 9s the better. Read more in a blog by #OnSIP, now part of Intrado.
https://t.co/3sxZ3CS9qZ
CCaaS, or #ContactCenter as a Service, is the latest in the 'as a Service' cloud software offerings. Find out from #OnSIP, now part of Intrado, why it should replace legacy call centers.
https://t.co/QTnBgm6TWS