Irette Murray

Lover of spreadsheets, sewing, chocolate, nature and above all my family. Striving to always see the bright side😉

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 112 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, almost 5 wks since contacting @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

@ExpediaUK @ExpediaHelp @BBCWatchdog @SimonCalder I have been mailing @ExpediaHelp since 21 Oct, but all that happens is that I have to repeat myself over and over, then an agent sometimes replies and then NOTHING, until I mail yet again. My request for a refund has been ignored for weeks now. Shocking service! @BBCWatchdog

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 111 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 4.5 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

@proots7 @ExpediaUK @ExpediaHelp @BBCWatchdog @SimonCalder Makes me feel sick to see their ads on TV knowing that they have treated me so badly. Have been asking for a refund for weeks but they are ignoring my request! I have had no choice but to spend close to £5k on new tix to see my family for the first time in 6 years. @BBCWatchdog

[Irette Murray @IretteSM]

What is going on @ExpediaUK ?? 109 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 4 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Melanie vd Merwe @melanievan]

Lees die! 'n Brief aan Charlize vanaf nommer 42 | Maroela Media https://t.co/Wn8Y8Qo4UB

[Irette Murray @IretteSM]

What is going on @ExpediaUK ?? 107 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 3.5 wks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

@DenzelNwa @ExpediaUK @Expedia @DenzelNwa I am on day 105 of waiting for @ExpediaUK to give me a refund for credits worth £2263. ZERO feedback despite many many calls and messages. I am also tweeting every day until it is resolved. Their customer service is unacceptable..

[Irette Murray @IretteSM]

What is going on @ExpediaUK ?? 106 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 3 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

What is going on @ExpediaUK ?? 105 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 3 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 104 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 3 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 103 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 3 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 102 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 3 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 101 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 2.5 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 100 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it, 2.5 weeks since I contacted @ExpediaHelp Looks like you want me to give up on credits worth £2263 @BBCWatchdog @SimonCalder

[Irette Murray @IretteSM]

@respphysio @ExpediaHelp @ExpediaUK @Expedia Ruth, I am now on day 99 of trying to book flights for December, using airline credits. It feels like they want me to give up and walk away from credits worth £2263!!😡😡

[Irette Murray @IretteSM]

@ExpediaUK @ExpediaHelp @BBCWatchdog Please check my very long message thread with @ExpediaHelp I keep being told that they will get back to me and then nothing for days, until I message again. It honestly feel like you want me to give up and walk away from credits worth £2263 @ExpediaUK @BBCWatchdog

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 98 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it and contact me, 9 days since @ExpediaHelp said they will get back to me shortly, still NOTHING! @BBCWatchdog

[Irette Murray @IretteSM]

Shocking service @ExpediaUK 99 days since I first contacted you to book flights using valid airline credits, MANY broken promises that you will sort it and contact me. Many conversations with @ExpediaHelp and still NOTHING is resolved!!@BBCWatchdog

[Irette Murray @IretteSM]

@itvMLshow @MartinSLewis I have been trying to book flights with Expedia since 3 Aug using valid airline credits worth £2263 and their service has been shocking. Many frustrating phonecalls and multiple promises of being contacted, broken. What are my rights in terms of a refund?