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@BankofAmerica’s claims department does not care about my claim! They can only be reached during a very short period of time during the day and they have been making mistakes on my claim since July! This is outrageous!
@BankofAmerica doesn’t care about me! I called over 30 times because @TurkishAirlines stole my money and suspended my parents’ tickets and never reached out to tell us.
Their disputes department doesn’t care! They closed all my claims without reading any of the details!
@TK_HelpDesk@BankofAmerica Both of you have failed to provide the service you are supposed to provide!
Turkish Airlines stole my money and never provided services and Bank of America can’t find a resolution to refund me after I have provided tens of pages of proof!
@TK_HelpDesk My family will never forget the shock you caused to my parents, when you left them in the airport without telling them why you suspended their tickets! You still did not refund the money for the tickets you suspended!
@TK_HelpDesk When are you going to refund my flight that you suspended???? I do not wish to fly with Turkish Airlines, no one in my family does, ever again! Just refund me and that’s it! I have too many feedback forms submitted. Let’s end this already
@TurkishAirlines what proof of representation do you want, that I bought tickets for my parents!
Anyone can buy tickets for anyone! They were not transferred on their name, they were bought in their name by me! You are going to pay for this!
@TurkishAirlines My parents should’ve been here since August 17th, but you marked the tickets I bought as fraud! My dad is now in a hospital and hasn’t been feeling well since you refused their boarding! You will pay for everything!
@TurkishAirlines I am back with the same complaint you have not resolved, after you overcharged my card, I caught you and you market my parents’ tickets as suspended because of you overcharging my card.
Give me my money back for a service you have not provided! It’s not that hard
@TK_HelpDesk@TurkishAirlines your passengers have created numerous feedback forms, how many more do you need? Is 20 enough? How long until we get out of this loop that you decided to put us in?
My attorney will contact you on our behalf!
@TurkishAirlines charged my card extra money, did not accept the mistake they made, denied my parents boarding after I disputed the extra money they charged by suspending their flight. Now refuses to refund my money because they need proof I am authorized to represent my parents
@TurkishAirlines now wants me to provide authorization to represent my parents, otherwise they are still keeping my money for a service they didn’t provide! #Justiceformyparents
@TurkishAirlines is now considering my parents their passengers, and refuse to provide any resolution to the fact that they took my money and left my parents stranded in the #IstanbulAirport without letting them fly! Suspending their tickets for no reason!