Itential

The agentic operations platform for enterprises deploying and managing infrastructure in the AI era. Where AI reasoning meets deterministic execution.

[Itential @Itential]

Your AI agent is ready to act. Is your operating model?

AgenticOps adoption puts governed execution at the center: clear permissions, human approval gates, and audit trails before agents touch production.

Read the full analysis from TechTarget: https://t.co/w8OmcKZOfG

[Itential @Itential]

A ServiceNow ticket comes in. Then the work behind every resolved ticket starts: investigate, plan the fix, approval, make the change, documentation. It adds up.

@John_Capobianco + @AutomateIP show how FlowAgents automate that end-to-end in a new demo.👇

https://t.co/w4F0QaP692

[Itential @Itential]

Welcome to Itential, Elliot Conner! 👋

Elliot joins Professional Services as a Solutions Engineer with 10 years in networking + hands-on AI agent experience.

Be sure to check out his recent Home Lab Series where he dives into the Itential platform: https://t.co/wun3z1weD6

[Itential @Itential]

Go West & Automate 🌵

The Itential team is headed to #AutoCon6, Nov 16–20 in Tucson, AZ.

Bring your network automation questions + AI challenges. We’ll bring the agents and you’ll leave with ideas + tools to move your next agentic project forward.

👇
https://t.co/YJZkOylrj3

[Itential @Itential]

Wondering what AI agents can do with the network tools you already use?

The Ultimate MCP Guide just got an update, now covering 78 servers over 12 categories: device automation, cloud, security, and more, including what each one enables.

Get the guide👇
https://t.co/CU5rBDAn1M

[Itential @Itential]

Join Itential at FutureNet NA 2026 from Nov 4 - 5 in New York!

Connect with CTO @chris_a_wade + the team to explore how Itential can help make the operational capabilities you’ve already built accessible to AI.

Meet with us + get tix 👇
https://t.co/kT2mWeVhuq

#FutureNetNA

[Itential @Itential]

AI reasoning should earn its cost on every run.

This blog covers the role of tokenomics when choosing agentic reasoning vs. determinism in infrastructure operations.

Get the framework to decide what stays agentic + what becomes repeatable execution.👇
https://t.co/cN2Ole3eRJ

[Itential @Itential]

Every ServiceNow ticket comes with work: investigate, plan the fix, get approval, and document.

@John_Capobianco + @AutomateIP show how FlowAgents take on that work to automate from first alert to running the fix, without giving up control.

Full demo👇
https://t.co/w4F0QaP692

[Itential @Itential]

6-8 observability tools per organization. Engineers still connecting the dots.

The takeaway: AI readiness starts with connected data, orchestrated workflows, and clear controls. Govern the action before you scale the autonomy.

Read the full article: https://t.co/deTb90BtqN

[Itential @Itential]

Welcome to Itential, Mike Hammond! 👋

Mike joins as a Strategic Account Manager, EMEA, bringing 20+ years of networking and cybersecurity experience at Cisco, Palo Alto Networks, and Zscaler to support customers across the U.K. and EMEA.

Great to have you on the team, Mike!

[Itential @Itential]

Turn your Git automations into governed services for workflows + AI agents.

@AutomateIP shows how in Itential Gateway: repo setup, running a Python script in a workflow, + a FlowAgent calls the service as a tool.

See how to put your automations to work👇
https://t.co/SDBAa0V5IC

[Itential @Itential]

🚨 Last call! The 2026 State of Network Automation Survey closes tomorrow. 🚨

Network Automation Forum wants to hear from YOU. Whether just starting or an expert, your voice helps create a clearer view of the automation landscape.

Take the survey 👇
https://t.co/Sx0OOH3UmR

[Itential @Itential]

Every AI-driven infrastructure change needs a path from decision to approved action.

Futuriom’s tech primer unpacks the architecture, maturity model, + eval checklist for governed autonomy. It also maps the Itential Platform to this framework.

Download👇
https://t.co/Cn42CF2Jj6

[Itential @Itential]

AI ambitions + control expectations are high.

A week with our EMEA team + customers made that clear. Shared themes: put agents to work safely, remediate faster, & connect automation into coordinated ops.

Thanks for sharing your automation roadmaps. Can't wait for next time.🍻

[Itential @Itential]

LLMs are probabilistic by design. Infrastructure isn't.

@John_Capobianco explains why that separation between AI reasoning + deterministic outcomes matters when running agentic AI in network ops, and how the usual fixes won’t close the gap.

Full article: https://t.co/Xqxz3UOB8j

[Itential @Itential]

Automate ServiceNow remediation from alert to closed ticket.

This Wednesday, join @John_Capobianco + @AutomateIP for a live webinar showing how FlowAgents take tickets through end-to-end remediation with a full audit trail.

📆 Oct 14 // 12pm

Register: https://t.co/w4F0QaP692

[Itential @Itential]

Your experiences are a key part of where network automation goes next. Complete the 2026 State of Network Automation Survey!

Network Automation Forum wants to hear your stories and insights about automation – all experience levels welcome!

Survey: https://t.co/Sx0OOH3UmR

[Itential @Itential]

Lumen is building the digital backbone for AI. Its network operations have to evolve alongside it.

With 350+ live workflows, Lumen’s automation journey with Itential has created the controls needed to execute network changes reliably.

Full story 👇
https://t.co/zGWONUiXgr

[Itential @Itential]

@John_Capobianco's #AutoCon6 workshop is SOLD OUT! 🚨

If you missed it, you can still catch John's main stage session Nov 19 at 9:10am. Plus, visit the Itential booth all week for live FlowAgents, real conversations, and swag.

Register + more details: https://t.co/YJZkOylrj3

[Itential @Itential]

Help shape how the world’s infrastructure runs.

We're putting AI to work on real production systems and hiring across teams in the US and UK, with remote opportunities available.

Find your next role: https://t.co/jNOYBcqx19

#NowHiring #TechJobs #RemoteJobs #CareerOpportunities