@KateHill2560 Your loyalty is greatly appreciated, and I'm so sorry you're disappointed with the change to our bar soap. Please know that your comments on this are being shared with the rest of my team as we truly expected you to get the same great benefits you’ve always loved.
@Arkyhog I’m sorry you're upset with the changes made to our bar soap, and will be sharing this with the rest of my team. It's now made with plant based cleansers that is still 99 44/100% purity and gentle on skin. We truly expected you to get the same great benefits you’ve always loved.
@corninmypoopies From time to time, we update and improve our products. The new bar still generates good lather with the same scents, but is now made with plant based cleansers. We're so sorry to have disappointed you with the change, and will be sharing your comments with the rest of our team.
@wizzyd7 Hello! I'm sorry you haven't been able to find your favorite Ivory soap. If you could please send us a dm with the full product name I'd be more than happy to look into the availability of them!
@HoweneN Hey! Thanks for 25 amazing years, and here's to many more! 🥰 Our Ivory bar soap got a formula update in Oct '23. It still lathers well with the same Original Scent and Aloe notes, but now with plant-based cleansers, and of course no animal testing. 💙
@TerryMingle Hey Terry, we’re really sorry to hear you’re not happy with the changes to our bar soap. We thought you’d still get the same great experience you’re used to. The main update is that we’re now using plant-based cleansers. We’ll definitely pass your feedback along to our team!
@FullStriedAhead Great question! The number of times someone can wash their hands with Ivory soap before experiencing peeling can vary depending on factors like individual skin sensitivity and environmental conditions. If you wouldn't mind sending us a DM, we'd love to tell you more! 💙🧼
@Amandagill56267 We love hearing this, and truly appreciate your loyalty. Although we can't make any promises, please be assured your interest for a lotion is being shared! 💙
@JohnNichol64722 We appreciate your loyalty to Ivory. Our intention wasn't to disappoint you with the change to our formula, but bring you a plant based cleanser with the same pure gentle clean you've come to expect. We'll be sure to share your feedback with the rest of our Ivory Team!
@sbecker531 It no longer floats because the new formula is more concentrated with plant based cleansers that's still pure and gentle on skin. We value your loyalty, and are sorry you're disappointed with the change. Please know this has been shared with the appropriate people in our company.
@BallSackorus We are bringing you this new Ivory formula with plant based cleansers that is still pure and gentle on skin. The Ivory bar is Still 99 44/100% purity even if it doesn’t float. I’m sorry you are disappointed with the change and will be sure to share this with the rest of my team.
@mommaC2002 We're sorry you're having trouble finding the dish soap, and we'll let our team know you want larger sizes. We're happy to help you find it in stores near you. Call us at (800) 253-2756 so we can assist you further.
@captainundahdog Our Deodorant is still available in the US and Canada, although it may be more difficult to find. You may want to try to include Family Dollar, HEB, Publix, and Great Eagle. Please send us a dm and I would be happy to look into the availability of the specific deodorant.
@GinaLockhart I appreciate your loyalty, and I am sorry you are disappointed. Please know decisions to discontinue products or introduce new ones are thought out very carefully. Be assured I have shared your disappointment with the appropriate people in our company.
@thatsohot_ I appreciate your loyalty, and I am very sorry you are disappointed. Please know decisions to discontinue products or introduce new ones are thought out very carefully. Please be assured I am sharing your comments with the rest of our Ivory Team.
@FullStriedAhead Thank you for elaborating! If you'd like further assistance please DM us the full name of the bar so we can provide the most accurate information on any possible formula changes.
@RoodsRoods I'm very sorry about your experience with our bar soap, and appreciate you sharing it with us. I'd like to learn more about your experience in order to share those details with our Safety and Ivory Teams, please send us a DM when you get a chance.