Jess

#DigitalGov #OpenGov #UserResearch #ReOps #DigitalCapability nerd 🤓Views my own/RT != endorse. Reach out to chat about getting into UX

[Jess @J3_SSC]

I’m putting together a guide on tips for running inclusive online workshops, what are your top tips or resources? 🥰🙏🏽#TwitterHiveMind #inclusion #accessibility #a11y #workshops #facilitation #tips

[Jess @J3_SSC]

@maui_tony @Sadie_NC @AngelaBelcamino This is a great example of what she is talking about, she can’t mention being happy not having kids without a pile on happening!

[Jess @J3_SSC]

@TheCinesthetic bridge to terabithia

[Jess @J3_SSC]

@alz_zyd_ We do something a bit like this in a course, people watch a video (15-25min) a few days/hours before class then we meet on a call to chat and do a practical activity. Seems to be working, we’ve run it 3 times now & save about 15 hours of facilitator time over 14 week course

[Jess @J3_SSC]

@mssinenomine We usually anonymise our research to protect participant privacy and helps reduce risk of unintended harm, but I have also been interviewed for research where I was given a choice to be identified if I wanted to be. Would they be open to changing their consent process maybe?

[Jess @J3_SSC]

@hpdailyrant https://t.co/X6XKG5wDCx

[Jess @J3_SSC]

@hpdailyrant NSW gov had their design system integrating with figma in 2022 not sure how automated that was though

[Jess @J3_SSC]

@CelesteFinally Switch to a new psychiatrist, its a pain but plenty of them give adult diagnosed folks meds

[Jess @J3_SSC]

@FromPhDtoLife Where I work, lots of staff are trusted to have company credit cards or they can book through the company travel system or a colleagues company credit card

[Francesca Ann @FranArtHistory]

Autistic/ADHD/dyspraxic people: if you were asking for accommodations at work, what would you ask for? I’ve been asked but am struggling to think of what would actually help.

[Allen Holub. https://linkedIn.com/in/allenholub @allenholub]

I launched Zoom today, and I was dismayed to see they've added a mail feature. This is a classic example of kitchen-sink product development, and it's not a good thing. First, I find it hard to believe that their customers were saying "I'll stop using Zoom today unless you add a mail feature." Building a feature that nobody wants is a colossal waste of money--a gift that keeps on giving since you have to maintain it, deal with the additional complexity in the system, &c. Once the product loses focus, it's all to easy to waste money working on other features nobody wants. The main problem, however, is opportunity cost. I, as a teacher/customer, have told them "I hate the break-out room implementation so much that I've moved to a different platform when I teach classes." While they waste time on a feature nobody wants, they are not working on things that people _do_ want. The cost of _not_ improving the product in important ways is huge.

[Adrián Mato 🐙 @adrianmg]

We talk about the importance of Design Engineers, Designers Who Code, Product Engineers… but it all boils down to having a tight team of people who cares about what they ship, end to end.

This requires nurturing certain skills that go beyond your own role.

[Kim Goodwin @kimgoodwin]

“Nurses are bad at using technology” is a terrible framing in healthcare tech. More accurate: Nurses are too busy doing their jobs to deal with complexity in every one of the dozens of UIs they have to deal with.

[Jess @J3_SSC]

@nathanacurtis Some of the folks I think are experts have been working in the space for a good amount of time, maybe in a couple of different orgs or domains, have had some ups and downs ☺️ I have a little twitter lists of some great folks working in this space!

[Jess @J3_SSC]

@somefinetweets The government digital agency in the UK trained their designers to do basic coding in the early 2010s, there’s something to be said for knowing how things work from a tech perspective aswell as user needs. But on the flip side, you don’t want to have to do the job of 3 people :(

[Jess @J3_SSC]

@LudoDidymus @RBASHAGGER What people spend their money on doesn’t really matter. For lots of folks living in a big city, it would take them 20 years to save a deposit even if they weren’t spending any money at all except essentials (eg. Rent/food/not having kids), which is a long time to be saving right?

[Jess @J3_SSC]

@POSMarketer You should check out accidentally wes anderson, its not about everyone being an artist but sort of is at the same time

[Dan Mall @danmall]

Say you have a friend that wants to improve their skills with design systems. What’s the first book would you recommend?

Caveat: you CAN’T recommend a book that’s specifically about design systems. It must be about a different skill that will help them in design system work.

[Jess @J3_SSC]

@hpdailyrant I love when you share an impactful quote from user research and you later here stakeholders sharing the quote with others 🥹 Especially if they were hard to bring around to the idea of doing research in the first place 💃

[Jess @J3_SSC]

Hoping to lean on twitter #hivemind 🤔Anyone used a good tool for sharing books (about research + design, think: Interviewing Users, Don’t make me think, Just enough research, etc) with team members around the country. One that pays authors 🥹 And not overly expensive 💳

[Kyle @imkylelambert]

Recently designers have been talking about calendars.

As an individual contributor one thing I’m missing is a way to indicate that meetings have a larger impact on my focus time than just the allotted time.

I threw together a quick prototype to concept an idea: “Blast radius”