@British_Airways Our flight got diverted to @LDNLutonAirport . We were told that you would be in touch with us today to let us know how to get our luggage back, we haven’t heard anything, your website keeps crashing and customer service line is busy. Help please @British_Airways
@allygd72 @Deliveroo@BBCWatchdog Taking my money and no food, when it was their app that caused the problem. The automated messaging service is pointless. I’ve never had this problem with @JustEatUK and @UberEats when there has been a problem, they rectified it straight away.
@Deliveroo I’ve ordered my food, and your app changed my address. I’ve tried calling your rider 8 times and messaged him countless times. He then responded with I can’t find your address, cancelled the order. Im now out of pocket with no food. Thanks. @BBCWatchdog
@wizzair I have spent £600 on tickets to Palma. 5 hour delay on the way out from Gatwick, currently 3 hour delay from Palma, with no sign of your staff or being able to contact you for an update. This is poor!
@BensonsForBeds still no reply back. Still not been able to get hold of anyone in customer services, do you actually employ anyone in your customer service team?
@BensonsForBeds absolutly poor customer service. Our Bed arrived a month ago, delivered late, and you also supplied us with the wrong mattress. I have been trying to get through to your customer services team for a month and no one answers the phone!
@virginmedia simply poor service. Loyal customer for 4 years, you have disconnected me for no reason on the weekend, I then get told I would be reconnected today, and nothing. I have tried calling you for a total of 3 hours today and still no response! #poor
@motorway Hi
I direct messaged you yesterday and I still haven’t heard anything back, I also tried calling yesterday and was on the phone for an hour, and nobody answered my call. What is going on?
I’d quite like to play with Piers Morgan in the Alfred Dunhill Links this year please @EuropeanTour. We both like to drink 🍷, we’re both pretty active on Twitter. And we both like to walk off when things aren’t going well.