HE FOLLOWED -APRIL 4th❤️ LIFE MADE.Justin Bieber is LIFE ❤️This is to expand & rather strengthen the Fanpower of Indian Beliebers. #PurposeTourIndia HES COMING
(9/9) I’ve been loyal to Indigo for years, but this entire experience has shaken my trust.
Sharing this so others are aware of how easily passengers can be left stranded without help.
(8/9) If young travellers get treated like this, what happens to families, elderly passengers, or anyone stuck due to Indigo’s delays?
Passengers deserve better.
@DGCAIndia please take note.
#DoBetterIndigo#JusticeForPassengers
(7/9) Retagging bags and moving passengers is something international airlines do daily.
Indigo, with its monopoly and scale, should too.
Instead, she refused, denied a manager request, and wouldn’t share her full name.
(6/9) We had no stay in Mumbai since delays were on Indigo’s end.
She bluntly said she “cannot help” and we “should’ve asked in Chennai.”
Zero empathy. Zero ownership. Zero solutions.
(5/9) While assisting us, she took a 10-min personal call as we stood at the counter with a long queue behind us.
When she hung up, she looked at us like she’d never seen us before.
This is your “customer service”?
(4/9) She confirmed seats were available but refused to put us on the flight because our bags were “already checked in.”
No policy cited. No explanation. Just:
“Main aapko aur bags ko different flights pe nahi bhej sakti.”
(3/9) In Mumbai, we saw a delayed 4:30 PM Nagpur flight with open seats. A chance to get home that day, or so we thought.
Then we encountered Shweta at the Indigo counter (T2).
(2/9) Our Chennai → BLR flight 6E6058 was delayed 2+ hrs, causing us to miss our Nagpur connection (6E5124).
No same-day options anywhere in India.
Geetha at Chennai (Gate 105) helped us get to Mumbai + a 6 AM flight to Nagpur for the following day.
(1/9) @IndiGo6E this is about PNR JB91TK (BluChip 022164376) and one of the worst passenger experiences ever had.
Me + a friend were travelling, we could handle the chaos because we’re young, but I’m terrified how this would’ve gone for a senior citizen.
#JusticeForPassengers
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Pre-sale for #JusticeWorldTourIndia opens 2nd June, 12 noon IST. We're actively looking at helping fans with tickets, travel and stay, media, promotions and fan projects if any!
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