@Xfinity At the very least they should do these things:
-Fix outage notifications. They were terrible
-Automatic outage credit
-An apology with an explanation of what went wrong and what they're doing to make sure it doesn't happen again
So @quantumfiber had a 48ish hour outage at my house this week. No natural disaster, no root cause given. Just form emails and texts with estimated fix dates 3 days out. No notification when it was actually fixed.
@Xfinity I would have accepted and been much happier with an upgrade to a faster speed without a price change. Even if it was for a year. Who knows, maybe I'd love the higher speed and want to pay for it down the road. Also, this costs them literally nothing to offer.
@quantumfiber Unless you can tell the crew fixing whatever the problem is to work faster I'm not sure there's much you can do. Needless to say I'll be asking for a significant bill credit when this is over. But I'd rather have the issue fixed than the money.
To celebrate at midnight tonight, a plane should take off from @DENAirport on runway 25 just before midnight and land on runway 26 just after midnight.
Almost every single one of these planes on the ground at KCOS (Colorado Springs) are diversions from Denver, likely due to wind shear and severe turbulence reported in PIREPs near @DENAirport. @flightradar24
Nice job @UPS, you missed by two streets. Hopefully I have a nice neighbor that brings it to the correct spot because your chatbot was useless for this scenario.